Learning Services Senior Specialist at BP
Budapest, Közép-Magyarország, Hungary -
Full Time


Start Date

Immediate

Expiry Date

03 Jul, 25

Salary

0.0

Posted On

03 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Human Resources/HR

Description

Location
Hungary - Budapest
Travel required
No travel is expected with this role
Job category
HR
Relocation available
This role is not eligible for relocation
Job type
Professionals
Job code
RQ094126
Experience level
Intermediate
Job summary

JOB DESCRIPTION:

As a leading global energy company, we provide heat, light and mobility to customers worldwide. Across the bp landscape, we’re home to a range of brands across many areas of our industry. We’re investing in today’s energy system and helping build out tomorrow’s. So while we’re still in oil and gas, over the next decade we’ll become a different kind of energy company. We’re decarbonizing and diversifying our business, fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives.
At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life.

WHAT YOU WILL NEED TO BE SUCCESSFUL:

Educated to university level or equivalent
Fluency in English (French or German is a plus)
Over 3 years of relevant previous experience with Learning Management Systems
Solid knowledge of CRM Systems
Proficient in using MS Office
Excellent problem-solving abilities and attention to details
A continuous improvement approach; seeking simple, ‘best fit’ solutions to challenges
Strong communication and social skills, with the ability to effectively motivate and educate diverse audiences
Excellent personal organizational skills – good balance of being proactive and reactive; ability to manage multiple priorities and complete tasks on time

Responsibilities

Ensure the ‘smooth’ & well managed transition of new learning offers, sharing SME advice and standard process regarding system functionality, configurations and the Operating Model.
Deliver a consistently high standard to all your internal &/or external customer groups.
Accurate configuration of new offers and change management against existing offers across internal systems, including bp’s Learning Management System (Cornerstone) and workflow tool (Salesforce).
Sound change management and partner engagement ensuring that bp’s core data and delivery standards are applied; raising risks and issues as required.
Build collegiate and balanced relationships with content owners whose expectations are aligned with learning’s service levels and data & delivery standards.
Ensure that the highest standards of data & information management are consistently maintained in support of your work.
Provision the e-learning publication service, ensuring thorough testing and validation checks are in place.
Responsible for provisioning goods and services for training sessions, identifying and advancing risks with potential solutions, and scheduling trainers and faculty while coordinating with individual faculty and vendors.
Select and confirm appropriate training venues based on defined criteria and budget considerations, and timely order training materials and arrange special requirements, including managing virtual or physical materials, IT services, catering, and necessary tools (e.g., scrap cars, diesel oil).
Administer sessions by completing tasks in Salesforce and ensuring accurate, timely updates to training records in Cornerstone.
Record and follow up on invoicing for estimated and actual costs of goods and services contracted for sessions.
Ensure session schedule changes are promptly reflected in Salesforce and communicated to vendors, learners, and faculty.
Point of contact for complex learner queries through cases, thoroughly investigate often time sensitive queries, whilst managing the learner’s expectations.
Work with procurement to onboard training vendors.

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