Started in 2016, FreedomCare (FC) is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We’re the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Learning Specialist for our People & Culture team.
Must be willing to travel: This role is remote and requires occasional travel to any FreedomCare location nationally when necessary.

DEPARTMENT & POSITION OVERVIEW:

The Learning Specialist is responsible for delivering engaging, effective, and innovative training experiences. This role involves facilitating comprehensive learning programs, and developing content. The Learning Specialist will work closely with stakeholders to identify learning needs and create solutions that drive behavior change and support organizational goals.

• Facilitation: Lead the facilitation of our New Hire, Professional, and Leadership Development programs
• Content Development: Design new programming and iterate on existing content to ensure continuous improvement

Your role is crucial in shaping the growth and development of our employees, making an impact through effective training and innovative content design.

EDUCATIONAL BACKGROUND

• 
  
  
  
• Bachelor’s degree in a related field such as education, communications, or human resources. Equivalent professional experience is also acceptable.

EXPERIENCE

• 
  
  
  
• Minimum of three years in a training role

• Experience with delivering both virtual and in-person training
• Experience in the education, communications, or HR fields; healthcare industry experience is highly desirable
• Experience creating multimedia training materials such as PowerPoint presentations and job aids
• Familiarity with Learning Management Systems and remote training solutions

TECHNICAL SKILLS

• 
  
  
  
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, SharePoint, Teams)

• Experience with virtual conference applications (Microsoft Teams, Zoom, Adobe Connect)
• Experience with Salesforce is a plus
• Telephonic customer-service experience, particularly in healthcare administration

• Facilitation: Lead the facilitation of our New Hire, Professional, and Leadership Development programs
• Content Development: Design new programming and iterate on existing content to ensure continuous improvemen