POSITION SUMMARY:

The Learning Strategy & Implementation Senior Manager is a senior leadership role responsible for architecting, shaping and executing the future of learning and development at Portillo’s. This leader will lead cross-functional efforts to design, build and scale learning experiences that accelerate performance, develop talent and support business transformation. The Senior Manager will develop and drive cutting-edge learning strategies, oversee the creation of compelling educational experiences, and implement innovative learning technologies and solutions. This position is a key thought partner, requires a unique blend of strategic vision and tactical execution, comfort building programs from the ground up, and the ability to connect business goals to impactful learning initiatives that drive performance and engagement across the organization.

EDUCATIONAL LEVEL/CERTIFICATIONS

Bachelor’s degree in Business Administration, Human Resources, Organizational Development, Instructional Design, or a related field required.

WORK EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS, ABILITIES

• Minimum of 5+ years (prefer 7+ years) of progressive experience in Learning & Development, with a proven track record in setting learning strategy and designing/implementing L&D programs.
• Demonstrated experience in assessing the financial ROI and business impact of learning and development initiatives.
• Strong understanding of adult learning principles, instructional design methodologies (ADDIE, SAM, etc.), and learning evaluation models (Kirkpatrick, Phillips, etc.).
• Experience leading teams or managing high-profile cross-functional initiatives
• Experience selecting, implementing, and managing learning technologies (LMS, LXP, content authoring tools, etc.).
• Proven ability to conduct needs assessments, analyze data, and identify skill gaps.
• Excellent project management skills: ability to manage multiple complex projects simultaneously from inception to completion.
• Strong strategic thinking and problem-solving abilities.
• Exceptional consultative skills; ability to influence and partner effectively with stakeholders at all levels.
• Excellent verbal, written communication, and presentation skills.
• Proficiency in Microsoft Office Suite, particularly strong PowerPoint skills for creating compelling presentations and proposals.
• Experience working in a fast-paced, dynamic environment; restaurant or hospitality industry experience is a plus.
• Familiarity with the 70:20:10 learning framework and experience integrating formal and informal learning methods.

Please refer the Job description for details