Job Purpose: At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a Learning & Talent Training Lead - Airport Passenger Services and play a pivotal role in shaping the future of our organisation by driving people strategies that empower our global workforce. Experience a fast-paced, multicultural environment where your expertise in human resources will contribute to building a world-class employee experience while advancing your own career on a global stage.
As the Learning & Talent Training Lead - Airport Passenger Services , you will provide strategic support to the business in the design, development and delivery of business critical learning solutions aligned to Group values and the employee experience.

YOU’LL HAVE AN EDGE IF YOU ARE:

• An expert in learning solution design and delivery
• Digitally literate and an advocate for the digital transformation of the employee experience
• Able to use initiative and take responsibility with a positive can-do attitude to deliver effective results
• Self-motivated with an intellectual curiosity, a strong growth mindset and the desire to constantly improve
• Able to form effective relationships with executives and senior leaders
• An excellent team player who can adapt quickly to an agile teaming methodology
• Open and flexible in your approach, able to adapt quickly to changing business needs
• Strong in relationship management and engagement
• Resilient and tenacious in your capacity to persevere through challenges
• Excellent in communication skills, exceptional at collaboration and influence across all levels of an organisation
• A critical thinker who constantly questions the status quo and analyses data to create meaningful conclusions which will inform the department
• Continually seeking out opportunities for improvement, efficiencies and innovation in your organisational eco-system
  At Emirates, we’re committed to providing our employees with opportunities to grow and develop in their careers. So if you’re looking for a challenging and rewarding opportunity, apply today and join our team!
  Salary & Benefits: Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more

IN THIS ROLE, YOU WILL:

• Lead the development and delivery of learning solutions critical to business needs and strategic priorities in Operational Training (Airport Passenger Services)
• Ensure compliance with the expectations of the Strategic Business Partners, Learning Experience
• Standards and where applicable, Regulatory Compliance and Audit.
• Drive performance within the team; ensuring skills and capabilities continually develop to provide a cutting edge service to the business.
• Map capabilities and coordinate resources to ensure the right people are matched to the right project.
• Promote continual development and evolve digital literacy within the teams.
• Drive a dynamic, results focused culture that leverages performance data in coordination with L&T
• Operations Support and Learning Experience Standards and Analytics.
• Work cross-functionally across the Learning and Talent portfolio to deliver mission-driven solutions to the business.
• Foster a collaborative, high-performance, friendly and passionate team environment to ensure the development and retention of critical talent within Emirates.

QUALIFICATIONS & EXPERIENCE: TO BE CONSIDERED FOR THIS ROLE, YOU MUST MEET THE BELOW REQUIREMENTS:

• Bachelor’s Degree or Honours preferably in a related field
• 8+ years experience in a people development role or learning leadership role
• 8+ years experience in the Airport Passenger Services field
• Masters level qualification and Project Management certification would be an asset