KNOWLEDGE, SKILLS, ABILITIES

• Ability to edit basic CSS and HTML.
• Technical competency including strong system administration and critical thinking skills, as well as excellent problem-solving skills.
• Ability to collaborate with faculty and various instructional support teams.
• Strong analytical, written, and verbal communication skills.
• Ability to be flexible to the rapidly changing needs of the department and company.
• Ability to build and maintain strong working relationships.

MINIMUM QUALIFICATIONS

• Minimum of 3 years of relevant work experience AND Bachelor’s degree.

OR

• Equivalent combination of education and work experience.

PREFERRED QUALIFICATIONS

• Canvas Administration in a Higher Education setting experience.

• Responsible for daily configuration and maintenance of UAGC’s custom course copy and curriculum revision processes within the LMS Canvas.
• Provide ongoing support with technical integrations and vendor escalations and resolutions.
• Assist in the deployment of new technical features including documentation, testing support, and end-user training.
• Proactively formulate ideas and provide recommendations for system and process enhancements, driving continuous improvement.
• Assist with UAT testing of new functionality and system upgrades within the LMS.