Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
Coordinate and manage the team’s daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
Manage the process of producing timely and accurate client reports and services. Point of contact for most aspects of the client relationship.
Implement process improvement initiatives.
Communicate best practices and provide training for the team.
Set up both audit and implementation SWAT teams and serve as a member, Prepare detailed correspondence for clients regarding audit findings.
Review leased and owned portfolios to identify risk, audit, accuracy, and value.
Communicate with client on the status of accounts.
Review the quality of work produced by lease administration team members.
Participate in the preparation of RFPs to existing and potential clients.
Meet with clients to review services provided, propose additional services, and obtain updates.
Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes
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