Leasing Agent at Housing And Community Services Inc

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

0.0

Posted On

10 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Apartment Leasing, Customer Service, Communication, Problem-Solving, Time Management, Attention to Detail, Team Player, Record Keeping, Property Management Software, Resident Relations, Financial Tasks, Marketing, Compliance, Conflict Resolution, Service Requests, Inspection

Industry

Individual and Family Services

Description

Description Part-Time Position Leasing AgentJOB DESCRIPTIONClassification: Non-ExemptDepartment: OperationsReports To: Property ManagerRevised: 05/08/2025 About Prospera Prospera has been empowering families since 1993 by providing safe, high-quality, affordable housing with support services to those in need. As a mission-driven, values-based nonprofit, Prospera is committed to fostering family stability and a strong sense of community by addressing individual needs. At the heart of our work are our core values: integrity, accountability, excellence, commitment, dignity, fairness, and respect. These core values are our guiding principles and shape everything we do, from how we serve our residents to how we support one another as a team. At Prospera, every team member plays a vital role in advancing our mission. We welcome passionate individuals who are ready to make a meaningful difference in the lives of others. Position Summary The Leasing Agent is responsible for providing support to the Property Manager with day-to-day operations involved in managing an assigned property or properties. The primary duties are to assist with leasing vacant units, marketing the property, and establishing and maintaining open communication with residents, staff, and vendors. Performs administrative and financial tasks and supports the Property Manager and Assistant Property Manager in operating the property in compliance with standards designated by local, state, and federal regulatory agencies. We value our employees by offering a competitive benefit package, including: Hybrid work schedules available (for certain positions) PAID Medical Dental/Vision Life Insurance Eligible for 10 paid holidays + 4 restricted floating holidays Short & long-term disability 401(k) Match EAP – Employee Assistance Program On-site gym (at Home Office in San Antonio) Performance-based incentives Training, certification, & growth opportunities $500 Employee Referral Program Essential Job Duties/Responsibilities Market property in accordance with the organization’s policies and procedures. Process rental applications and conduct appropriate credit checks in accordance with the organization’s policies and procedures. Maintain resident tenant records and files in compliance with LIHTC and HUD regulations. Process resident certification and re-certification eligibility and verify income in accordance with LIHTC and HUD regulations. Complete and explain leases to the tenant during move-in and during the annual re-examination process. Ensure all required legal documents are accurate, complete, and signed. Inspect property as directed by Property Manager to assess condition of building and grounds and report any problems or issues to Property Manager. Inspect empty units to ensure that they are ready for move-in and assess conditions and needed turnaround repairs for vacant units. Assist the Property Manager in recording service requests and communicating service requests appropriately to maintenance. Address and promptly resolve questions, complaints, and requests from tenants. Collect rent, late fees, and other resident charges, record, and prepare appropriate bank deposit slips on an ongoing basis. Post rent utilizing property management software. Make inquiries about late payments and assist in handling eviction issues. Punctuality, timeliness, and adherence to the specified work schedule and office hours are required. Additionally, Leasing Agents are expected to actively perform and complete their duties on a daily/weekly/monthly basis, or as directed by the Property Manager. Knowledge/Skills/Abilities – General Performance General knowledge of apartment leasing. Ability to plan and manage daily leasing activities. Ability to work independently and concurrently to perform multiple time-sensitive projects. Ability to communicate effectively and keep others appropriately informed. Knowledge of computer software applications. Strong communication skills with an outgoing personality. Produce work that consistently meets the quality requirements of accuracy, thoroughness, and effectiveness. Present behaviors consistently with a positive attitude (smile, greet, acknowledge others, eye contact). Use a problem-solving approach to conflict. Act as a “team player”. Ability to respond positively to supervisory direction and feedback. Ability to identify problems, organizational needs, and opportunities for change and participate proactively in the betterment of the property. Supervisory Responsibilities There is no supervisory responsibility or direct reports for this position. Requirements Education & Experience Required High school diploma or equivalency (GED) required One year of experience in a customer service-focused, fast-paced work environment. Valid Class “C” Texas Driver’s License required. Communication Required Fosters a positive work environment embracing the Mission and Core Values of Prospera (Integrity, Accountability, Excellence, Commitment, Dignity, Fairness, and Respect). Bilingual (English/Spanish) preferred, but not essential. Physical and Mental Requirements Able to sit and work at a computer for extended periods of time. Able to stand and walk for extended periods of time, either indoors or outdoors. Able to stoop, kneel, bend at the waist, reach daily, and lift up to 50 pounds occasionally. Able to perform general office administrative activities: copying, filing, using a telephone and its functions, e-mailing, electronic scheduling, data entry, etc. The mental work demands include regular attendance, working well with others, verbal contact with others, noise and occasional travel within Prospera’s regions and other locations as required. EEO STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Responsibilities

The Leasing Agent assists the Property Manager with day-to-day operations, including leasing vacant units and maintaining communication with residents and vendors. They also perform administrative and financial tasks to ensure compliance with regulatory standards.