Leasing Consultant at Coastal Ridge

Flagstaff, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leasing, Sales, Customer Service, Rapport Building, Tour Guiding, Objection Handling, Closing, Inquiry Management, Data Entry, Follow Up, Market Analysis, Property Maintenance Reporting, Marketing Initiatives, Application Processing, Fee Collection, Waitlist Management

Industry

Real Estate

Description

What You’ll Do: As a Leasing Consultant, you’ll play a critical role in the leasing efforts and day-to-day resident interactions at your community. You’ll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This full-time, non-exempt position reports to the Property Manager. Where You’ll Work: The Commons at Sawmill offers pet-friendly off-campus student apartments in Flagstaff, AZ, near NAU. With a variety of fully furnished studio, two-, and four-bedroom apartments situated less than one mile from Northern Arizona University. Apartments feature a modern appliance package, wood-style plank flooring, and a full-size washer and dryer. Residents come home to a new clubhouse with a fireplace, fitness center, game area, theater lounge, study area, and outdoor courtyard. What You’ll Own: * Contribute to individual and team leasing targets, consistently striving to meet or exceed goals. * Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions. * Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs. * Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments. * Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours. * Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters. * Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions. * Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member. * Participate in community marketing initiatives, outreach efforts, and resident event planning and execution. * Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution. * Collect move-in related fees and ensure all paperwork and funds are properly handled. * Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs. * Maintain and manage the community waitlist, communicating updates with prospects as needed. * Perform other duties as assigned. What You’ll Bring: * High school diploma or equivalent required. * Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions. * Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus. * Strong computer literacy and the ability to learn new systems quickly * Familiarity with property management software such as Entrata, OneSite, or RealPage preferred. * Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus. * Ability to participate in emergency duties as needed. Our Company: Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 800 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust. What You’ll Get: As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.

Responsibilities

The Leasing Consultant is responsible for driving leasing efforts by creating exceptional experiences for prospective and current residents, aiming to meet or exceed individual and team leasing goals. Key duties include conducting property tours, managing leasing inquiries, processing applications, and providing day-to-day customer service to residents.