Leasing Consultant at Eagle Rock Properties

Framingham, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

0.0

Posted On

15 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Leasing, Communication, Marketing, Sales, Administrative tasks, Microsoft Office Suite, Outlook, Market research, Lease documentation, Conflict resolution, Relationship building

Industry

Real Estate

Description

Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services. With a team of over 275 professionals, we specialize in rental apartment communities across the Northeast and Mid-Atlantic regions of the United States. Under the leadership of our executives, who have owned and managed properties for more than 30 years, Eagle Rock Properties has emerged as a pioneering force in the industry. The Leasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, promoting resident retention and providing or coordinating exceptional customer service. The position is entry-level, but we would be willing to train the right candidate. Responsibilities: * Greeting prospective residents and provide them with property tours * Process lease applications and qualify residents * Coordinate with the marketing team to place online ads and ensure signage is correctly positioned * Support the Community Manager with general office maintenance by answering phones and performing other administrative task * Maintain an up-to-date market study of primary competitors * Provide high quality customer service to residents and prospective residents * Effectively showcase the features and benefits of the apartments and communities * Identify strengths & weakness of alternative sales approach; overcome objections and create excitement * Accurately prepare all lease-related documents * Consistent and timely follow-up on all calls, emails, and site visits Qualifications: * 1-2 years of high-quality customer service experience * Prior leasing & lease-up experience preferred * Strong communication & marketing skills * Professional and positive attitude * College Degree preferred * Proficient in Microsoft Office Suite, Outlook * Must be able to work weekends and have a reliable way to get to work Eagle Rock Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics

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Responsibilities

The Leasing Consultant is responsible for maximizing property occupancy by generating qualified traffic and conducting property tours. They also handle lease applications, maintain market studies, and provide exceptional customer service to residents.