Leasing Manager at NM Residential

Cleveland, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

23.0

Posted On

30 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leasing, Marketing, Sales, Fair Housing Compliance, Customer Service, Relationship Building, Organizational Skills, Documentation Management, Market Surveying, Resident Retention

Industry

Real Estate

Description

NM Residential is seeking a dynamic and experienced Leasing Manager to oversee leasing operations. The ideal candidate will be responsible for maximizing occupancy rates, ensuring compliance with Fair Housing regulations, and providing exceptional customer service to prospective and current residents. KEY RESPONSIBILITIES • Manage the full leasing process from marketing to application processing • Develop and implement effective sales strategies to attract prospective residents • Conduct market surveys and adjust leasing strategies to remain competitive • Deliver outstanding customer service and resolve resident inquiries • Follow up with renewals and prospects to close leases and promote retention • Plan and coordinate resident events to build engagement and satisfaction • Prepare lease agreements and ensure compliance with Fair Housing regulations • Maintain confidential resident records and applicant documentation • Handle administrative duties such as answering calls, processing maintenance requests, and managing rent payments • Collaborate with maintenance to ensure apartments are ready for showings and move-ins • Schedule and manage move-ins/move-outs and inspect vacant units • Prepare welcome packages for new residents • Attend property staff meetings and complete assigned tasks QUALIFICATIONS • Education: High school diploma or GED required • Experience: Prior property leasing or management experience required; student housing experience preferred SKILLS AND ABILITIES • Strong leasing, marketing, and sales knowledge • Familiarity with Fair Housing laws and compliance • Excellent customer service and relationship-building skills • Strong organizational and documentation management skills • Ability to work independently and as part of a team in a fast-paced environment COMPENSATION Hourly pay plus commission and renewal bonus opportunities. EMPLOYEE BENEFITS • Direct Deposit • Life Insurance Policy • Major Medical Health Care • Vision and Dental Coverage • Health Savings Account (HSA) • Employee Assistance Program (EAP) • Paid Time Off • Professional Sales and Management Training • Rent Discount on Our Properties • 401(k) Employer Match

Responsibilities

Oversee the full leasing process from marketing and application processing to maximizing occupancy rates. Manage resident relations, coordinate move-ins/move-outs, and ensure compliance with Fair Housing regulations.