Leasing Representative at Henderson Properties Ltd

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Mar, 26

Salary

17.75

Posted On

01 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Professionalism, Customer Service, Microsoft Office, Social Media Skills, Written Communication, Verbal Communication, Sales Experience, Multi-Tasking, Problem Solving, Conflict Resolution, Organizational Skills, Attention to Detail

Industry

Real Estate

Description

Description Benefits of working with Henderson Properties! You receive 80 hours of PTO in your first year of employment and then it increases to 120 hours of PTO after your one year anniversary. We match up to 3% if you enroll in our Retirement Plan. We observe 8 Paid Holidays throughout the year. Insurance options to Full Time Employees after 90 days of employment. Flexible Working Schedules and option to work from home on Fridays. Discounts on real estate sales and maintenance work. $15.50 - $17.75 per hour This position is responsible for tasks included in the Leasing I position, including but not limited to answering and responding to phone, voicemail, and email inquiries, following up on leads, assisting walk-in clients, orchestrating the process for interested clients to tour available homes, providing accurate information on available homes, the application and move-in process, assist in processing applications for future tenants, assist in maintaining current company relationships with clients by providing excellent customer service. PRIMARY RESPONSIBILITIES Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures. Expedite all communication (email, phone, voicemail) coming into the leasing department or general mailboxes. Provide excellent customer service to any person, customer (internal or external) or client entering the building and ensure that all Leasing Consultants do the same. Determine visitor need and take appropriate action to accommodate. Receive and issue receipts for rental and HOA payments made in the office. Update current availability (leasing list) and update current advertising on a daily basis. Document, advertise and promote any changes to information on available properties. Facilitate the application screening process, including verification of accuracy of information on applications, obtain & review screening results for applicants and proceed as applicable based on screening results, including sending appropriate notification to applicants. Facilitate the Section 8 process for new leases and renewals. Ensure Guest Card information is entered into Rent Manager with all Guest Card information entered by the close of the business day. Provide updates on available homes to the Property Manager and Assistant Manager, as applicable Provide information to clients as applicable, regarding all aspects of leasing a property including touring, application/approval, and move in processes. Assist Rental Property Managers and Assistant Property Manager as needed. Other duties as may be assigned. Orchestrate lease signings and move ins. Requirements ESSENTIAL VOCATIONAL REQUIREMENTS • High Level of Professionalism with Positive, Outgoing Personality • Strong Microsoft Office and Social Media Skills • Excellent Written and Verbal Communication Skills • Sales and Customer Service Experience • Ability to Multi-Task • Problem Solving and Conflict Resolution Skills • Strong Organizational Skills • Excellent Attention to Detail PREFERRED EDUCATION High School Diploma or equivalent experience required; one or more year of college preferred.

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Responsibilities

The Leasing Representative is responsible for managing inquiries, facilitating tours of available homes, and assisting clients throughout the leasing process. They also handle application processing and maintain relationships with clients through excellent customer service.