Leasing Representative (part time) at Henderson Properties Ltd

Albemarle, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

18.5

Posted On

11 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Leasing, Property Management Software, Communication, Interpersonal Skills, Multitasking, Organization, Marketing, Lead Management, Administrative Support

Industry

Real Estate

Description

Description Part-Time Leasing Specialist Position Overview Are you passionate about helping people find a place to call home? Do you thrive in a fast-paced, customer-focused environment? We are seeking an enthusiastic, organized, and service-oriented Part-Time Leasing Specialist to join our growing team. In this role, you will be a key contributor to the success of a new build-to-rent community in Albemarle, serving as the first point of contact for prospective residents and guiding them through every step of the leasing journey. From responding to inquiries and coordinating property tours to processing applications and facilitating move-ins, you'll play an important role in delivering an exceptional resident experience. This is an excellent opportunity for someone who enjoys building relationships, working independently, and making a meaningful impact in a growing community. Work Schedule: This position will work onsite in Albemarle, with the potential of travel to the Charlotte office, to support a build-to-rent community. During the initial lease-up phase, weekend availability will be required. Once the community is stabilized, the schedule will transition to a more traditional workweek. Hourly Rate: $17.00 - $18.50 per hour Key Responsibilities Leasing & Customer Experience Serve as a welcoming and professional point of contact for prospective and current residents. Respond promptly and professionally to phone calls, voicemails, emails, online inquiries, and walk-in traffic. Follow up with prospective residents and manage leasing leads to maximize occupancy opportunities. Coordinate and conduct property tours, showcasing available homes and community amenities. Educate prospects on available homes, rental qualifications, application requirements, lease terms, and move-in procedures. Facilitate lease signings and coordinate move-in activities to ensure a seamless resident experience. Provide outstanding customer service and maintain positive relationships with residents, prospects, and business partners. Leasing Administration Process rental applications, verify applicant information, review screening results, and communicate application status as appropriate. Facilitate housing assistance program requirements, including new lease and renewal processes. Maintain accurate prospect and resident records within property management software. Ensure all prospect and guest card information is entered and updated by the close of each business day. Receive and issue receipts for rental and HOA payments received in the office. Provide regular updates regarding home availability to management. Marketing & Community Outreach Assist with outreach and marketing initiatives designed to increase community visibility and leasing activity. Represent the company at events such as open houses, local business presentations, community networking events, and other promotional activities. Maintain and update property availability listings and advertising on a daily basis. Promote available homes and communicate changes in pricing, availability, or community information. Team Support Support Property Managers and Assistant Property Managers with daily operational needs. Maintain a professional appearance, reliable attendance, punctuality, and adherence to company policies and safety procedures. Perform additional duties and special projects as assigned. If you enjoy connecting with people, creating exceptional customer experiences, and being part of a growing community, we'd love to hear from you. Requirements What We're Looking For Excellent communication and interpersonal skills. Strong customer service mindset with a passion for helping others. Ability to multitask and stay organized in a dynamic environment. Professional, positive, and self-motivated attitude. Comfortable using technology and property management software. Ability to work independently while contributing to a collaborative team environment.

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Responsibilities

The role involves managing the leasing journey for a build-to-rent community, including conducting tours and processing applications. Additionally, the representative handles resident relations, marketing initiatives, and administrative tasks to maximize occupancy.