Leasing Specialist at Adams County Housing Authority dba, Maiker Housing

Thornton, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

25.0

Posted On

01 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Skills, Communication Skills, Mathematical Skills, Yardi Property Management Software, MS Office, Bilingual, Regulatory Compliance, Problem Solving, Detail Orientation, Flexibility, Event Planning, Documentation, Marketing, Leasing, Closing Skills

Industry

Non-profit Organization Management

Description

Job Details Job Location: Creekside - Thornton, CO Position Type: Full Time Education Level: High School Salary Range: $22.00 - $25.00 Hourly Travel Percentage: None Job Category: Nonprofit - Social Services Description The Leasing Specialist performs job duties that support leasing and management of Maiker’s apartment communities. Responsibilities include marketing and leasing activities, customer service, member management, regulatory compliance, and program documentation. This role meets goals and key performance indicators (KPIs) focused on customer service response time, occupancy, timely collection of move-in funds, member satisfaction, and compliant and accurate documentation to maximize property performance and support to members. Essential Job Duties are performed with strict adherence to Maiker standards, policies, and procedures, and to local, State and Federal laws and regulations. Other job duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Leasing Consistently apply Fair Housing Standards to day-to-day activities Greet prospective residents and provide tours of the Community and available units Book leasing appointments, complete and enter the guest card into Yardi Display strong closing ratio of 30-50% Complete and file all necessary leasing documents, prepare necessary paperwork for move-in Submit needed documentation to Compliance vendor for approval prior to move in or renewal Ensure all utility transfers have been made Collect all necessary funds prior to move-in Perform the functions of an Assistant Manager in their absence or in a two-person office Day-to-Day Job Duties (Assignments to be completed as directed by Community Manager) Answer incoming phone calls and e-mails promptly and accurately Collect rent and other monies due Perform lease renewal activity Administer portions of work order process, record calls, enter information and close work orders in the Yardi system Attend seminars, meetings, training sessions and other identified activity Plan and implement member events and office themes Travel as deemed necessary Qualifications Education and Experience 1 year certificate from college or technical school, or 3-6 months related experience and/or training Working knowledge of Yardi Property Management software Proficient with MS Office including Word, Excel, and Outlook Bilingual in Spanish/English preferred Knowledge and Skills Excellent listening, verbal, and written communication skills Excellent customer service skills Strong sales skills: identifies and sells to customer needs, delivers effective presentations, negotiates well, uses closing skills appropriately Translates product features to benefits, understands and responds to the competition, applies market knowledge Detailed, accurate, and consistently meets deadlines Demonstrates strong mathematical skills including fractions, percentages, decimals, and ratios Understands and interprets technical procedures and governmental regulations Deals effectively with problems involving several concrete variables in standardized situations Flexible and open to new ideas and responsibilities, handles pressure, adjusts to changing needs

Responsibilities

The Leasing Specialist supports leasing and management of apartment communities through marketing, customer service, and regulatory compliance. They are responsible for meeting performance goals related to customer service, occupancy, and documentation accuracy.