WHY GM FINANCIAL?

GM Financial is the wholly-owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity and creates a sense of community and belonging. Here we do more than work — we thrive.
Our Purpose: We pioneer the innovations that move and connect people to what matters

EXPERIENCE

• Strong focus on providing quality service to internal and external customers
• High School Diploma or equivalent Required
• Bachelor’s Degree Preferred
• 2 years of experience preferred
  What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays

ABOUT THE ROLE:

The Leave of Absence Administrator coordinates the administration of the leave of absence, ADA, and workers’ compensation programs. This team member will be responsible for monitoring and administering claims, report generation, and communication with employees, managers, insurance carriers, medical personnel and lawyers.

IN THIS ROLE YOU WILL:

• Serves as main point of contact for vendor relationships as it relates to leave of absence, ADA, and workers compensation
• Review and resolve escalated personal and FMLA leave of absence issues
• Maintain strong relationships with absence management and disability program and Workers’ Compensation vendor partners; Resolve and process issues successfully
• Ensures compliance with Federal and State guidelines by staying abreast of current requirements and trends, and communicating and implementing changes necessary to remain compliant
• Responsible for communicating approvals, denials, return to work and other important information to team members, managers and Human Resources Business Partners
• Responsible for advising and training other Leave of Absence team members, managers and HR
• Create and distribute end-user reports as needed, with various frequency & formats and assist internal and external customers in understanding the data
• Work with Legal department to determine eligibility for ADA requests based on medical certification and questionnaire completed by physician
• Track and report vendor benefit program and claim data, utilizing proprietary vendor reports and website data
• Provide guidance to team members, as it relates to the leave of absence policy