Leave of Absence Coordinator at San Diego County Credit Union

San Diego, California, United States -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

36.25

Posted On

25 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Problem-Solving, Human Relations, Communications, Discretion, Confidentiality, Recordkeeping, Time Management, Organization, Detail Oriented, Accuracy, Written Communication, Oral Communication

Industry

Banking

Description

Position Summary Primary point of contact for general staff inquiries related to Workers Compensation, ergonomic evaluations, leaves of absence, and medical accommodations. Maintains quality service standards set by the organization. Minimum Qualifications (Education, Experience, Skills) * Associate’s Degree in Business Administration, Human Resources or related field, a certificate in Human Resources Management, or equivalent work experience. * One year of experience working in a Human Resources Department. * One year general leaves administration experience or equivalent HR experience in a financial institution, to include medium to high volume transactions. * Effective problem-solving skills. * Effective human relations and communications skills for dealing with all levels of employees, in a variety of complex situations. * Demonstrated internal service skills, including patience, discretion and confidentiality. * Functional competency with basic HR body of knowledge. * Intermediate level PC and MS Office competency to include Excel and Word. * Professional written and oral communication skills. * Effective project, organizational and time management skills. Ability to prioritize and handle multiple tasks efficiently and effectively to meet deadlines. * Detail oriented and high degree of accuracy. Essential Duties and Responsibilities * Acts as first point of contact for general employee inquiries and requests related to leaves of absence and accommodations. * Coordinates paperwork for all requested leaves and workplace accommodations including: educating employees on applicable options, providing the employee with the required forms, maintaining contact with employee to ensure documentation is received, analyze submitted documentation and route to Leaves & Benefits Supervisor for approval. * Provide ongoing to support for your leave and accommodation cases. Respond timely to all requests and ensure that each case is properly documented as required. * Ensure all approved accommodations are implemented immediately and that any workplace equipment items are delivered timely. Ensure that all requests are handled consistently per credit union policies and applicable laws. * Provide required notifications and maintain accurate recordkeeping of all leaves of absences. * Make offers of Workers’ Compensation when a work injury occurs. Open claims directly with the carrier as required. * Responds to routine HR-related questions related to policy interpretation and application; responds to employee concerns and provide information and policy guidance to supervisor and/or employee. Escalate issues to manager as appropriate. Other Duties and Responsibilities * Assists in answering phones, screening or appropriately directing calls and messages. * Back up to Employee Relations Coordinator and HR Generalist (Leaves & Benefits) * Performs other duties as assigned. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. Monday-Friday: 8:00am-5:00pm Saturday-Sunday: OFF Full time - 40 hours/week

Responsibilities

This role serves as the primary contact for employee inquiries regarding workers' compensation, ergonomic evaluations, leaves of absence, and medical accommodations, coordinating all necessary paperwork and documentation for these cases. It also involves making Workers’ Compensation offers when injuries occur, opening claims, responding to routine HR policy questions, and ensuring compliance with credit union policies and applicable laws.