ABOUT THE OPPORTUNITY

The Leave Specialist provides day-to-day support to the Benefits Service Center (BSC) Leave Consultants and Benefits Services Manager as well as the employees for campuses of the Benefits Shared Services locations through a high level of customer service in special leave areas to include medical, military, education, and faculty serious illness leaves of absence.
This position is a fully remote work arrangement with some travel required to participating campus locations as needed during the year for on campus special events and engagement opportunities as well as important network meetings and trainings. UNC System employees are generally required to reside in North Carolina and reside within a 2-hour commuting distance of assigned duty station. Note, the 2-hour requirement may be waived due to the remote nature of the Benefits Service Center and its inherent design to provide services for all UNC System campuses participating in the Shared Services administration model no matter the location – from mountains to coast.

MINIMUM EDUCATION, EXPERIENCE, AND SKILLS

Graduation from a four-year college or university; or an equivalent combination of training and experience.

PREFERRED EDUCATION, EXPERIENCE, AND SKILLS

Prefer at least 1 year of state and university benefits and leave administration experience. *Experience in administering benefits for employees on leave of absence, including group health insurance, supplemental benefit and income protection insurance plans, and retirement programs. *Compliance expertise regarding state and federal legislation (e.g., HIPAA, FMLA, USERRA, and other relevant labor laws). *HRIS/ERP experience - familiarity with Ellucian Banner a plus. *Ability to work in a fast-paced, multi-tasked environment, and prioritize and manage multiple requests and deadlines. *Must have strong organizational skills, be detail-oriented, and self-starter. *Ability to demonstrate good judgment, empathy, and compassion appropriate for the situation and all parties involved. *Excellent interpersonal, communication, and customer service skills. *Ability to work independently as well as part of a team. *Ability to work effectively with customers from all areas and levels within a growing diverse community/population. *Proficient in Microsoft Office Suite programs (Excel, Word, Outlook, PowerPoint, Teams, etc.) as well as adaptability to learn and function in other systems used to perform the needed daily tasks and projects assigned.
Classification: Human Resources Specialist
Appointment Type: Permanent
Full-Time/Part-Time: Full-Time
Employment Type: EHRA
EHRA Category: Instructional, Research and Information Technology
Recruitment Salary Range: $56,000 - $60,000
Location: Raleigh, NC USA
Position Number: 20069319
Special Instructions to Applicants: The posting remains open until filled but applications received by Friday, September 5, 2025 will receive priority consideration.

Please refer the Job description for details