Lebanon IT Site Manager at ENTEK INTERNATIONAL LLC

Lebanon, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

0.0

Posted On

10 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Management, Helpdesk Operations, Team Leadership, Configuration, Installation, Troubleshooting, Microsoft Products, Network Fundamentals, Enterprise Software, Cloud Computing, SaaS, Communication Skills, Problem Solving, Budget Management, Data Security, Strategic Thinking, Tactical Thinking

Industry

Plastics Manufacturing

Description

Description This role is for an IT Site Manager at our ENTEK Lebanon, Oregon location (relocation to within 40 miles of Lebanon is required). The Site Manager is responsible and accountable for computer systems and software in a 24x7 manufacturing environment, has a broad range of IT experiences to support both business and production operations and equipment, provides strong configuration, installation, and troubleshooting of Microsoft products, network fundamentals, and a wide range of computing equipment. This position leads, mentors, and manages a team of Client Engineers that provide daily support. This role manages personnel at multiple sites. This job involves the following: Plan, organize, control, and evaluate helpdesk operations Manage IT staff by training and coaching employees, communicating job expectations, and appraising performance Prioritizing multiple tasks and projects for self and team Implement and coordinate systems, policies, and procedures Monitor and manage information technology and computer systems, ensure alerts are responded to, and on call after hours escalation chains are operational Escalate to other IT groups as necessary Ability to switch between strategic (big picture) and tactical (detail) thinking Manages IT budgets and procurement responsibly, justifying costs and optimizing resources Ensure security of data, network access, and backup systems Align with user needs and business goals to contribute to organizational success. Identify problematic areas and implement strategic solutions in a timely manner Audit systems and guide any required actions Requirements Minimum Qualifications & Experience: 5 – 8 years in IT roles, with at least 2 – 3 years in a supervisory or managerial capacity BS in Computer Science, MIS, or similar field OR a minimum of five years related experience and/or training OR equivalent combination of education and experience Proven working experience as an IT manager or relevant experience Experience with enterprise software, including on-prem, hosted, cloud, and SaaS Working with international teams or in a global IT environment Preferred Qualifications & Experience: Strong experience in a mid-size enterprise Communication skills for liaising with technical and non-technical end users Ability to work under pressure and manage multiple priorities Working Environment: The hours for this role are Monday-Friday, beginning at 7:00 am. Evenings and weekends as needed according to business needs. The employee may be asked to work in manufacturing plants at times. The job may require the employee to work near moving mechanical parts. While performing the duties of this job, the employee may also occasionally be exposed to fumes or airborne particles and toxic or caustic chemicals in the plant environment. The noise level in the production facility is usually loud, and this employee will occasionally be exposed to the production area. Appropriate PPE will be provided to the employee, which the employee is required to utilize appropriately. About ENTEK ENTEK’s DNA is based on a set of core values, which drive everything we do: Respect, Integrity, Innovation, and Commitment. Stop by our website at www.entek.com to learn more about our company and the opportunities that await you. ENTEK is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable federal, state or local law. ENTEK’s locations are non-smoking. Please inquire if you have questions. ENTEK is an equal opportunity employer

Responsibilities

The IT Site Manager is responsible for managing computer systems and software in a 24x7 manufacturing environment, leading a team of Client Engineers to provide daily support. This role involves planning, organizing, and evaluating helpdesk operations while ensuring the security of data and network access.