QUALIFICATIONS REQUIRED:

• Requires completion of a 2-year college program in Legal Administration or a related discipline.
• Requires a minimum of 3 years’ experience providing legal administrative support, preferably in a legal or regulatory environment.
• Professional Knowledge
• Legal office practices, legal terminology, and procedures related to legal correspondence and documents.
• Knowledge of regulatory division practices and procedures.
• Ability to communicate orally and/or in writing in French is an asset.
• Technical Skills
• Microsoft Office Suite / 365 (Word, Excel, PowerPoint, etc.).
• Case management systems.
• Database applications.
• Adobe, PowerPoint, ShareFile and SharePoint.
• Requires a typing speed of 60 error-free words per minute and experience with dicta-typing.
• Competencies
• Customer service skills.
• Analytical and problem-solving skills.
• Project coordination, prioritization, and time management skills.
• Interpersonal, oral, and written communication skills required to effectively respond to and transmit information to team members and others.
• Presentation skills.
• Organizational and multitasking skills with attention to detail.
• Relationship Management.
• Excellent attention to detail, multitasking and proofreading skills.
• Ability to work independently and as a team member in a fast-paced environment while balancing competing priorities.
• for Licensed Paralegals: by submitting your application for employment, you agree to a clearance check of your regulatory history with the Law Society, and to the use of this information in assessing suitability for employment at the Law Society.

Provides confidential and essential legal administrative support to the Investigations Department. Plans, organizes and coordinates administrative practices and procedures to support ongoing case management and balancing competing deadlines relating to internal complaint processes. Handles political and media sensitive issues that are subject to public scrutiny, requiring a high degree of judgment.