POSITION SUMMARY

This role will focus on managing zip code and territory transfers, document organization, Franconnect system administration, event coordination for monthly Orientation and Lab sessions, and other critical support functions. The ideal candidate is highly organized, comfortable with technology (e.g., SharePoint, Franconnect), and capable of juggling multiple priorities in a fast-paced environment. This position offers the opportunity to take ownership of key processes and contribute to the efficiency of our operations.

QUALIFICATIONS/SKILLS/EDUCATIONAL REQUIREMENTS

• 2+ years of administrative experience, preferably in a legal, operations, or project support role. Experience with Franconnect, SharePoint, or similar systems preferred.
• Strong organizational and multitasking abilities with a keen attention to detail.
• Proficiency in Microsoft Office Suite and willingness to learn new software.
• Excellent written and verbal communication skills for drafting notices, emails, and reports.
• Ability to manage sensitive and confidential information with discretion.
• Proactive problem-solver, comfortable working independently and collaboratively, and adaptable to shifting priorities.
• High school diploma required; associate or bachelor’s degree preferred.

ESSENTIAL FUNCTIONS

Legal and Administrative Support

• Assist with zip code and territory transfers (swaps), including drafting notices and performing administrative tasks such as printing, mailing, and mail drops.
• Collect, organize, and upload documents to SharePoint for transfers, ensuring all necessary documentation is complete prior to drafting.
• Manage LLC transfers from individual signers to entity ownership.
• Support AR marketing agreements by offloading related administrative tasks.

Franconnect System Administration

• Create and duplicate new IDs and regions as needed.
• Complete transfers and terminations within Franconnect.
• Mark centers as open and ensure accurate status updates.
• Generate, export, and send weekly reports to various departments upon request.
• Conduct monthly data scrubs to ensure accuracy and completeness, with an immediate focus on a territory scrub (Buxton vs. Franconnect).
• Organize, update, and track transfers, renewal, and extensions within the system.
• Lead a comprehensive audit of Franconnect information and documents

Orientation and Lab Coordination

• Send confirmation to all attendees, including vendors, and update the agenda.
• Prepare and distribute reminder emails to HQ attendees.
• Create name badges and table tents for participants.
• Maintain branded product (swag) inventory ensuring sufficient stock.
• Order food for Mon – Fri sessions, serve as point of contact for food allergies and dietary needs.
• Print materials, ensure all hardware is charged (i.e. clickers), and update/download presentation slides.
• Send follow-up surveys to attendees post-event.

ADDITIONAL DUTIES

• Potentially assist with Royalty Manager tasks, such as pulling reports for team members.
• Provide general administrative support to legal and operations teams as needed.

NON-ESSENTIAL FUNCTIONS

Coachable and exhibits teamwork while promoting the core philosophy of FYZICAL.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

While performing the duties of this job, the employee is regularly required to:

• Communicate and converse, maintain a stationary position (standing and sitting)
• Occasionally required to balance, stoop, kneel or crouch
• Specific vision abilities required by this job include close vision, distance vision, depth perception, peripheral vision, and ability to adjust and focus
• Light lifting may be neede

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Moderate noise (i.e. business office with computers, phones, and printers, light traffic)
• Ability to sit at a computer terminal for an extended period of tim