REQUIREMENTS…

• Minimum LLB qualification or equivalent
• Strong communication skills and customer first approach
• A keen interest in developing legal expertise within the Insurance sector
  When you join us you will automatically be opted into our Colleague Share Scheme, called ‘Owning it together’. This is a unique opportunity for our colleagues to get rewarded for the outstanding work they deliver, to share in the future success of the RAC and is no ordinary work benefit, incentive, or bonus!
  We’re committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences

ABOUT THE ROLE

Join our Team as a Legal Advisor at RAC Legal Services!
Do you have a Law Degree (LLB) or equivalent with a passion for helping people and learning new skills? RAC, one of the UKs leading Legal Expense Insurance underwriters, are looking for talented individuals to join our dynamic Legal Advisory team.
Working with customers from prestigious brands such as Saga, Hastings, Markerstudy and many more, helping them resolve their legal issues over the phone.
The role offers a fantastic, one-off opportunity to develop your legal and insurance expertise further with an additional opportunity to learn specific areas of the law.
RAC Legal Services offer a unique training and development package. You will be provided with a training pathway to support you in expanding your knowledge base when taking on additional areas of law. For each module completed you will receive an additional £1,500 on top of your basic salary.

WHAT YOU WILL DO…

• Help customers understand their legal rights and provide practical next steps to resolve their issues.
• Apply legal situations to policy wording and give guidance on all products provided by and/or serviced by RAC Legal Services
• Providing high quality legal advice on a range of private legal matters, predominantly through the telephone legal advice line
• Working within agreed service levels and quality standards
• Liaising with internal and external stakeholders to ensure customer satisfaction
• Keeping up to date with relevant legislation and case law
• You will also explain how the insurance claims process works under their Legal Expenses policy.