LEGAL ASSISTANT

£24,570 plus excellent benefits (Work Level 6C)
Stratford-Upon-Avon & Sheffield – office based with free parking on site
Full time, 37.5 hours or part time, minimum 20 hours available. Monday-Friday, fixed shift pattern to be agreed between 8am and 5.30pm
We’re looking for legal assistants to join our probate team at Co-op Legal Services.
In this role, you’ll support case handlers with a variety of administrative tasks to make sure our clients are receiving the best service. Whilst you don’t need any legal experience for this role, you’ll gain great exposure to a variety of legal work. So, if you have the skills we’re looking for, we can offer you the opportunity to grow and develop in an ethical legal business.

WHAT YOU’LL DO

• support case handlers by carrying out range of administrative work including filing, printing, handling confidential paperwork, drafting letters to 3rd parties and raising payments
• carry out high volumes of administrative data entry work including populating forms for 3rd parties
• make outbound calls to 3rd parties and following up when required
• work effectively from a task list, making sure that the task list is well maintained
• answer email queries via a shared inbox
• complete a variety of ad-hoc requests to meet the needs of the team

THIS ROLE WOULD SUIT PEOPLE WHO HAVE

• customer service experience
• the confidence to make calls on a daily basis
• the ability to communicate professionally and sensitively with customers, colleagues, and third parties in writing
• great organisational and prioritisation skills and strong attention to detail
• the ability to build meaningful relationships with colleagues and work well as part of a team in an office environment

Here you’ll do work that matters. We’re a commercial organisation with a purpose beyond profit, you’ll have an opportunity to help us build a stronger Co-op and stronger communities. You’ll also get a package that includes:

• competitive salary
• coaching, training and support to help you develop
• pension with up to 10% employer contributions
• annual incentive scheme
• 28 days holiday plus bank holidays (rising to 32 in line with service)
• discounts on Co-op products and services
• Wagestream - a money management app that gives you access to a percentage of your pay as you earn i