Legal Assistant

at  Equilaw

Gloucester, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate29 Apr, 2025GBP 23000 Annual30 Jan, 20251 year(s) or aboveCustomer Service,TeamworkNoNo
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Description:

A fantastic opportunity for you to kick start your professional career!
Equilaw are an award-winning Law firm with a niche focus on Equity Release. Our success has been built by our dedicated staff and their commitment to providing exceptional customer service to our clients. Full training for the role will be provided and our ethos is to promote from within, meaning there are plenty of opportunities for promotion and progression within the Company.

SKILLS AND ATTRIBUTES

  • Teamwork.
  • Willingness to learn with a positive mindset.
  • Organisation, planning and prioritising.
  • Communication, client care, empathy.

Responsibilities:

This role is primarily about delivering first-class customer service to our clients over the telephone. New to Equity Release? Don’t worry, we will provide you with all the right tools and training needed so you can succeed in your new role. You will be welcomed into a dedicated team led by one of our experienced Team Managers.
Under their supervision, you will assist the team in processing equity release cases from the beginning through to completion. We are focused on improvement – improving our customer service journey whether it be through IT innovation or other suggestions made by any of our team, we have an open-door policy and proven staff suggestion scheme. We encourage our staff to feedback on their suggestions so we can make positive changes and keep our promise of continuous improvement.
We have grown considerably over the last 13 years and due to increased workloads, we are looking to recruit a Legal Case Assistant to join our team on our ever-improving journey. If you thrive on working in a fast-paced customer-focused environment we would love to hear from you.


REQUIREMENT SUMMARY

Min:1.0Max:2.0 year(s)

Outsourcing/Offshoring

HR / Administration / IR

Customer Service

Graduate

Proficient

1

Gloucester, United Kingdom