COMMUNICATION SKILLS ABLE TO EXPRESS ONESELF BOTH ORALLY AND IN WRITING IN A CLEAR AND CONSTRUCTIVE WAY. WILLING TO ASK QUESTIONS, LISTEN TO OTHERS VIEWS AND ACCEPT ADVICE.

• Willing to contribute ideas and seek improvements.
• Polite and courteous both by telephone and face to face.

Experience Required Essential Computer literate with good keyboard skills and a working knowledge of using software packages. Use of case management system an advantage but not essential as training will be provided Recent practical experience of using word processing packages (preferably Microsoft Word).

• 50 words per minute copy typing.
• Recent practical experience of working in an office environment.
• Practical experience of handling client enquiries both by telephone and face to face.
• Working knowledge of using photocopiers, fax machines.

Desirable Practical experience of working in a legal office environment. Experience of working in a networked Windows environment.

• Demonstrates a commitment to personal development.

Please apply with covering letter and your CV to:

JOB PURPOSE:

Providing competent and efficient Legal duties, including the inputting of data into a case-management system. Willingness to develop knowledge and work towards managing a small caseload within the Conveyancing Department, processing Quote, New File, training on case management system and development of knowledge to become support and moving into a conveyancers role over time.

KEY RESPONSIBILITIES

• support the Office in the management of the workload, ensuring that the priorities of the department are met.
• To support in the production of files by using the case management system (ALB) and by typing dictated work as directed.
• To support Fee Earners in the maintenance of files by effective file management.
• To ensure that clients are dealt with efficiently and politely and that appropriate legal matters are raised with the Fee Earners.
• To assist in general office administration and in the locating of files when necessary.
• To transmit correspondence by fax and email and undertake photocopying when necessary.
• To answer internal telephone calls efficiently and politely and take messages, as necessary.
• To ensure that all internal methods, systems, policies and procedures are adhered to.
• To manage own work allocation, productivity and quality of work with minimum supervision and assist other department when required.