Legal Front Office Clerk (English/Spanish) at Rivas & Associates PLLC

Fort Smith, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

23 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Customer Service, Mail Management, Client Services, Microsoft Suite, Document Scanning, Payment Processing, Communication

Industry

Law Practice

Description

Job Overview: The Front Desk Clerk is responsible for ensuring smooth communication flow and providing a welcoming first impression of our firm. Responsibilities/Duties: Mail Management: Retrieve mail from the PO Box daily to ensure timely internal and external mail distribution. Efficiently open, sort, and scan incoming mail, facilitating accurate and secure delivery. Log the receipt of all mail with timestamps, maintaining accurate records for tracking purposes. Directly distribute processed mail to designated staff members within the firm, fostering efficient communication. Effectively manage outgoing mail by transporting it to the appropriate postal service, FedEx, or other designated carrier as required. Client Services: Provide a warm and professional welcome to walk-in clients, addressing their inquiries and directing them as needed. Process client payments efficiently using a designated system. Scan client documents using appropriate equipment, ensuring their secure storage and efficient retrieval. Return scanned documents to clients promptly. Communicate client arrivals to appropriate staff members via phone or internal messaging system, facilitating prompt client service. Requirements: Education: High school diploma or GED (minimum requirement) Language Skills: Bilingual in English and Spanish Experience: At least 6 months of customer service experience Technical Skills: Proficiency in using Microsoft Suite is a plus Note to Recruiters and Third-Party Agencies: We truly appreciate your interest and the work you do to support talent acquisition. However, at this time, we are not engaging with external recruiters or third-party agencies for this role. Thank you for respecting our process. Background Check Requirement: A background check is required for this position. Candidates must have legal authorization to work in the United States. Employment eligibility will be verified through E-Verify. Equal Opportunity Employer Statement: Rivas & Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Responsibilities

The Front Desk Clerk is responsible for ensuring smooth communication flow and providing a welcoming first impression of the firm. Key duties include managing mail, providing client services, and facilitating communication within the office.