We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Legal Operations Administrator, working hybrid between your home office and our office in San Jose, Costa Rica, and help us do what we do best: propelling business forward.
In this role, you will partner with the Legal Operations Director to help promote continuous improvement and enable improved decision-making within the Progress Legal Department. The Legal Operations Team manages projects, processes, systems, and resources with impact across the Legal Department or the Company, as well as project management for large-scale projects. This full-time, hybrid role covers Eastern Time Zone working hours with at least two days per week spent in-person at the San Jose, Costa Rica office. To excel in this role, you will need to be able to effectively manage multiple workstreams and work with various stakeholders to drive the completion of complex projects within a set timeline.

• Monitor ticket handling data for the legal department and generate reports
• Track legal department costs against budget
• Route vendor invoices for approval and payment
• Manage the renewal of vendor licenses and subscription services
• Assist with legal department employee onboarding and offboarding
• Work with various departments to ensure posted policies are kept up-to-date
• Assist with the completion of insurance renewal applications, including by collecting requested information from internal stakeholders
• Work with stakeholders and the Legal Operations Director to identify opportunities for process improvement, and implement solutions throughout the legal department