Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.
1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.
We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

As Legal Operations Manager, you will be a key member of the Legal team, responsible for designing and building core legal operations workflows to support innovation during a pivotal growth phase. This is a unique opportunity to join a mission-driven healthcare technology company where legal is viewed as a strategic partner rather than a roadblock. While we prefer candidates based in New York, we will consider exceptional candidates nationwide.

• Design and build legal operations workflows, such as a legal request ticketing system, CRM, and legal knowledge management system
• Oversee daily legal department operations, ensuring department efficiency and stakeholder satisfaction
• Triage and prioritize legal tasks through the implementation and maintenance of core legal workflows
• Drive legal team results results by building credibility across Headway teams, fostering accountability through cross-functional partnerships
• Collaborate with teams across Headway to project manage the legal component of major company initiatives requiring legal input
• Identify areas for continuous workflow improvement and implement changes, taking cross-functional stakeholder input into account
• Manage outside counsel invoices and budget

• Design and build legal operations workflows, such as a legal request ticketing system, CRM, and legal knowledge management system
• Oversee daily legal department operations, ensuring department efficiency and stakeholder satisfaction
• Triage and prioritize legal tasks through the implementation and maintenance of core legal workflows
• Drive legal team results results by building credibility across Headway teams, fostering accountability through cross-functional partnerships
• Collaborate with teams across Headway to project manage the legal component of major company initiatives requiring legal input
• Identify areas for continuous workflow improvement and implement changes, taking cross-functional stakeholder input into account
• Manage outside counsel invoices and budge