APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 2+ years of Legal Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Previous experience in legal order processing
• Knowledge and understanding of processing and handling summons and subpoenas
• Experience managing a pipeline of work from assignment to completion
• Ability to achieve high production and quality standards
• Ability to identify potential operational issues and legal risks
• Intermediate Microsoft Office skills
• Ability to read and interpret legal documents
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environmen

Wells Fargo is seeking a Legal Operations Processor for the Summons & Subpoenas team in the Deposit and Legal Services department as part of Global Operations. Learn more about the career areas and lines of business at wellsfargojobs.com .

In this role you will:

• Support various operational tasks relating to subpoenas, summons, and other legal documents representing Wells Fargo
• Seek ways to improve customer service experience and determine proper course of action based on customer needs
• Perform moderately complex administrative, operational and customer support tasks
• Negotiate with external customers to assure resolutions and deadlines are met
• Provide training to less experienced Operational Legal Specialists
• Receive direction from supervisor and escalate non-routine questions
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirement

Schedule:

• Monday-Friday 8:30am-5:00pm EST

Training:

• You will receive in-depth on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
• Training will be for 6-8 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday EST. You are required to attend the full duration of this paid 6-8 weeks of training.
• We’re open from Monday - Friday, 8:00 am -8:00 pm (EST). Your regular work schedule will be based on business need and may include working at least one weekend day.

Required Qualifications:

• 2+ years of Legal Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Previous experience in legal order processing
• Knowledge and understanding of processing and handling summons and subpoenas
• Experience managing a pipeline of work from assignment to completion
• Ability to achieve high production and quality standards
• Ability to identify potential operational issues and legal risks
• Intermediate Microsoft Office skills
• Ability to read and interpret legal documents
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment

Posting Location:

• 1525 W W T Harris Blvd, Charlotte, NC 28262
• 1305 W 23rd St TEMPE, AZ 85282

Job Expectations:

• This position offers a hybrid work schedule
• Ability to work on-site at the posted work location
• Overtime is based on business need and volume of the department, may be required