KEY RESPONSIBILITIES

• Work together with finance teams to enhance fee earners’ financial performance, driving client billing, reporting, matter balances, and working capital management
• Partner with the Business Development team to coordinate exciting events and conferences, manage CRM administration, and craft and update compelling CVs for fee earners
• If your allocated fee earner is a Client Relationship Partner for a Client Universe Client, play a pivotal role in organising and attending key meetings, planning impactful events, and compiling insightful client reports
• Take charge of matter management processes, ensuring the correct application of rates at the outset, timely preparation of engagement letters, and seamless liaison with the Business Acceptance Unit
• Conduct thorough conflict checks and Client Due Diligence processes, ensuring meticulous completion of the Client Matter Inception process per best practice protocols
• Oversee comprehensive file management processes, including identifying matters for closure, ensuring timely bill payments, managing work in progress, and archiving completed files efficiently
• Provide comprehensive diary management, including planning, travel arrangements, identifying meeting conflicts and resolving them independently to ensure smooth operations
• Identify and recommend innovative, cost-effective options for complex travel arrangements, ensuring a seamless experience for fee earners
• Ensure all meeting requirements are identified and actioned, including proactive preparation of meeting packs, itineraries, and hospitality resources
• Demonstrate strong technical skills to support fee earners effectively, proactively identifying and addressing knowledge gaps
• Uphold risk and compliance policies and procedures, promptly raising any queries with the relevant Partner or Risk and Compliance team