FLOAT RECEPTIONIST – LEGAL SERVICES

Based in Yeovil or Taunton (with travel to other offices)
Full-Time | Permanent
An established and award-winning regional law firm with offices across Somerset, Dorset, and Devon is seeking a proactive and professional Float Receptionist to join their Client Services Team. This full-time role is based out of either the Yeovil or Taunton office and involves providing flexible reception cover across the firm’s network of offices.

REQUIREMENTS:

• Strong verbal and written communication skills
• Professional manner with the ability to deal sensitively and efficiently with a wide range of people
• Solid IT skills, including familiarity with Microsoft Office and Outlook
• Previous experience in a reception or administrative support role, ideally within a legal or professional services setting
• Ability to multitask, prioritise and work effectively under pressure
• A full UK driving licence and access to your own vehicle (essential, due to travel requirements)
  To be considered, do apply, or please send your CV to sophie@ljwsolutions.com
  All applications will be treated in the strictest confidence.

THE ROLE

The successful candidate will play a vital role in the smooth running of client-facing operations across multiple offices, ensuring a consistently professional and welcoming environment.

KEY RESPONSIBILITIES:

• Provide a friendly, professional welcome to all clients and visitors, ensuring prompt notification to relevant team members
• Answer incoming calls efficiently and redirect them appropriately, maintaining high standards of client service
• Maintain reception and client waiting areas in a clean, safe and professional condition
• Accurately record and deliver messages and information
• Handle incoming and outgoing post, banking tasks, and client payments as required
• Support administrative functions including stationery orders, file archiving, and diary coordination
• Promote and maintain confidentiality in all dealings in line with data protection regulations
• Uphold the firm’s reputation and promote awareness of its full range of services

This is a great opportunity to join a collaborative, forward-thinking firm that genuinely values its people. In addition to a competitive salary, the role offers a comprehensive benefits package, including:

• 25 days’ holiday plus bank holidays
• Additional day off for your birthday
• Flexible working arrangements
• Private healthcare
• Pension and life assurance
• Eye care and flu vaccinations
• Discounts on gym memberships
• Legal services support
• Opportunities to take part in charitable activities, social events and firm-wide initiative