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Legal Representative at Alghanim Industries

, , Kuwait -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

0.0

Posted On

19 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Debt Collection, Negotiation, Communication, Interpersonal Skills, Conflict Resolution, Customer Service, Time Management, Prioritization, Data Entry, Legal Compliance

Industry

Retail

Description

Long Description This primary responsibility is to follow-up on the legal delinquent customers, negotiate and provide solution to recover the company money. He should ensure to achieve his KPIs and develop necessary skills sets to deliver them. Throughout his follow-up process, he should to follow company policy and demonstrate high level of integrity and ethical behavior. Job Summary Job Responsibilities Review the customers allocation sheet and prepare a tasklist to over perform the activities on a daily basis based on priority type of customer Daily communication over Ameyo, Phone, Whatsapp or other available channel, negotiate with customer to pay his outstanding amount Prepare a list of customers which needs SMS communication and forwarded to his Supervisor for necessary action Prepare a ist of customers who needs Field visit to be deliver warning letter Follow the Calling/SMS script while communicating with customers Search for a new info. through external sources including workplace, friends, relatives and take necessary steps to contact customers Record all the follow-up feedback with customers in EBIX system Follow up the status of the customers weekly in the courts. Going to our customers “Field visit” in their work or home and make sure their presence in these addresses. Field Implementation for ( Arrest order against customer who refuse to pay with a secret police ). Captured customer car – includes all necessary steps. Candidate Requirements Minimum of 2 years Collection experience. Excellent Arabic language and English will be highly preferred. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Ability to handle multiple tasks and prioritize effectively. Commitment to providing high-quality customer service. Education

Responsibilities

The Legal Representative is responsible for managing delinquent customer accounts through negotiation and follow-up to recover outstanding debts. They must conduct field visits, communicate via various channels, and ensure all actions comply with company policy and legal standards.