JOB DESCRIPTION AND PERSON SPECIFICATION

Sheffield Citizens Advice and Law Centre provides a range of advice and advocacy services through digital means, by telephone and in person. We seek to empower our clients and support them to improve their confidence and capability on a wide range of issues. We campaign for change to social policy to improve the well-being of the people and communities we support.
Our advice services provide help and advice across a wide range of issues and more in depth help in respect of welfare benefits, debt, housing, employment and immigration. Our independent advocacy services are delivered through Sheffield Advocacy Hub, in partnership with three organisations.
We aim for excellence. Our ambition is to be among the best advice and advocacy services in the country, and one of the leading voluntary and community organisations in Sheffield.

PURPOSE OF JOB

Our Legal Services Administrators provide technical administrative support for our fee earning Legal Services. These currently include Legal Aid Agency funded work in Housing and Immigration Advice.
The role provides critical support to a team which supports people in the city in extremely vulnerable situations such as homelessness and eviction, asylum claims and citizenship applications.
The role includes all aspects of administration and ensuring the smooth running of the Legal Services offices. This is a fast paced role which enables our legal teams to maximise their focus on client work and fee earning activities.
Administrators are required to undertake all their duties in accordance with Citizens Advice Sheffield policies and procedures, utilising national and local sources of information and guidance.
Responsible For:
Legal Services admin volunteers, where appropriate
Responsible To:
Solicitor