VANRATH are assisting with the recruitment of a Document Checking Team Lead for a leading global law firm operating in over thirty countries.
This proves to be a fantastic opportunity for someone who wants to progress their career and widen their knowledge in a Global organisation that places immense value on their staff.
This role will be Hybrid working - 3 days in State of the Art Belfast City Centre offices, 2 days at Home. This is a Monday - Friday - 9.00am - 5.30pm (with 1 hour lunch) -Permanent role.

The role of the Team Lead is to oversee the day-today operation and people management of the Document Checking department, ensuring a high level of service delivery.

• Manage the team effectively by conducting individual feedback sessions, one-on-one meetings, regular team meetings, ensuring that all staff members are informed of the points discussed and any necessary actions arising from these meetings
• Manage and review staff training and development including training plans, regularly reviewing objectives together
• Monitor and ensure the high performance of team members conducting regular check-ins, with responsibility for implementing formal management procedures where necessary
• Engage in conversations about process improvements and more efficient work methods
• Maintain a high level of service which exceeds client expectations through coordination with colleagues, clients, and third-party suppliers to facilitate the efficient and timely delivery of work in the department
• Address service failures, recommend solutions, and escalate issues as required
• Ensure continuity of service by providing cover for other roles on an ad hoc basis e.g. workflow management
• Consult with Document Expert to provide feedback and guidance to the team on technical points
• Work closely with colleagues to ensure smooth handover at start and end of shift
• Oversee larger projects within Document Services, particularly for projects which pass between departments
• Develop technical knowledge through training and work-shadowing as appropriate