REQUIRED TECHNICAL SKILLS:

• Minimum 3 years direct experience interacting with regulatory agencies, with preference to those with experience in alcohol licensing or comparable regulated industries.

REQUIRED EDUCATION:

• High School diploma

OTHER KEY QUALIFICATIONS: -Exceptional written and verbal communication skills

• Highly effective listening skills
• Strong attention to detail and follow through
• Exceptional organizational skills
• Ability to work under strict deadlines with limited supervision or direction required.
• Ability to determine when it is necessary to bring a problem or issue to Sr. Director
• Proven analytical ability to recognize and creatively resolve problems without delay and to make decisions on critical issues with an in depth understanding of the risks involved
• Ability to coordinate and organize priorities to ensure accountabilities are performed timely and deadlines are met
• Demonstrated ability and desire to work effectively and professionally with co-workers, restaurant operators, members of other depts., and government agencies

PREFERRED SKILLS AND EXPERIENCE:

• Bachelor’s Degree preferred.
• Knowledge, experience, and understanding of the terminology, processes and procedures related to alcohol licensing and compliance or other comparable regulated industry.
  

  LI-Hybrid

• Prepare accurate license renewal submissions for all alcohol, health, business, tobacco, entertainment, fire, etc. licenses and permits within assigned states, coordinating with Operations and other RSC departments as necessary.
• Submit all renewals prior to license task due dates.
• Coordinate inspections, as required, and follow up with agencies and restaurants to ensure licenses/permits are issued prior to issuance deadlines.
• Investigate and effectively dispose of administrative violations related to alcohol, health, business, tobacco, fire and entertainment, etc. with an eye toward avoiding suspensions and/or reducing monetary penalties, thereby maintaining the company’s brand image and mitigating financial impact.
• Provide ongoing compliance to restaurants by: identifying and registering managers/licensees; timely responding to Operations inquiries; and, effectively communicating operating requirements (i.e. alcohol certification, employee permits, etc.).
• Participate in government agency audits by compiling materials and negotiating with auditors.
• Maintain research and data contained in shared drives and LicenseHQ data repository.
• Complete special projects as directed by department leadership team.