We are looking for a Practice Support Manager to join a large national law firm with beautiful offices and a relaxed and nurturing atmosphere! This role is offering £45,000k a year, on a hybrid basis within their Birmingham City Centre office with occasional travel to Nottingham.
This role is perfect for someone who has come from a similar background as a secretarial support manager within legal or good professional services management experience.
Working within the real estate team, your role would be responsible for the successful delivery of the legal support service and the operational day to day management of the practice assistants and team assistants and being the main point of contact by working closely with all the members of the team.

The day-to-day duties of the role would include:

• Manage individual performance such as meetings, annual appraisals, probation reviews and objective setting
• Co-ordinating the day to day running of the team such as approval of expenses and overtime
• Ensuring smooth induction of new starters, transfer and maternity returns to the department
• Acting as a coach to the team and providing pastoral care and management of the wellbeing of the team
• Performance management through identifying training needs and personal development through feedback
• Managing resource allocation
• Developing relationships with the fee earns to understand client requirements
• Responsible for the prioritisation of work across the support team
• Line management of the practice assistants and team assistants to work proactively and collectively to ensure productivity
• Manage headcount in line with business needs and budget
• Arrange and chair legal support meetings
• Reviewing processes and introducing new improvements and services
• Ensuring full compliance with legal teams of our policies and procedures

The skills needed for this role would be excellent communication skills, managing multiple stakeholders, ability to balance conflicting priorities, forward-thinking and proactiveness.
If you have any specific queries about the role contact Katie on 01216334443. Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer.
Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data. Katie Bard is acting as an employment agency.
Job Types: Full-time, Permanent
Pay: £40,000.00-£45,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work Location: Hybrid remote in Birmingham B1 1B

• Manage individual performance such as meetings, annual appraisals, probation reviews and objective setting
• Co-ordinating the day to day running of the team such as approval of expenses and overtime
• Ensuring smooth induction of new starters, transfer and maternity returns to the department
• Acting as a coach to the team and providing pastoral care and management of the wellbeing of the team
• Performance management through identifying training needs and personal development through feedback
• Managing resource allocation
• Developing relationships with the fee earns to understand client requirements
• Responsible for the prioritisation of work across the support team
• Line management of the practice assistants and team assistants to work proactively and collectively to ensure productivity
• Manage headcount in line with business needs and budget
• Arrange and chair legal support meetings
• Reviewing processes and introducing new improvements and services
• Ensuring full compliance with legal teams of our policies and procedure