Kennedys is looking for a Legal Support Supervisor to join our Legal Support Assistant team. This role is homebased with the occasional travel to our London office on an adhoc basis. The working hours for this role are 10am to 6pm.

REQUIRED EXPERIENCE

• Previous legal secretarial experience
• Previous supervisory experience, strong leadership capabilities with experience of performance management discussions, mentoring and developing teams
• Someone who can offer exceptional interpersonal skills to handle the entire range of day to day management issues
• Previous service desk experience
• Proficient in MS Office packages
• Knowledge of case management systems.

Please let us know if you require any additional support or adjustments to be made in order to submit your application to Kennedys.

• where a level of experience is indicated, this is a guideline only and represents the amount of time we would usually expect a candidate to accumulate the requisite level of experience. This does not preclude applications from candidates with more or less experience.

KEY SUPERVISORY RESPONSIBILITIES

• Assist with recruitment interviews
• Triage SDP
• Monitor and allocate jobs within BigHand
• Updating Legal Support guidance sheets/creating a knowledge bank
• Assist the Team Leader with annual reviews
• Provide cover for Legal Support Team Leader and colleagues during holiday absences
• CMS upload allocation
• Assist with training/ensuring all mandatory training has been undertaken
• Monitor quality control
• Liaising with the Team Leader to assist new joiners to integrate into the team
• Manage and prepare holiday schedules to ensure sufficient cover in place to meet the needs of the business.

KEY LEGAL SUPPORT RESPONSIBILITIES

• Work methodically within SDP and be aware of the work priorities. Work with the team in order that priority work is undertaken in a quick and efficient manner and that time is then spent on the important but not urgent work
• Grow strong relationships with teams
• Follow correct procedures, instructions and protocols which will differ for each team
• Be able to produce a variety of documents from handwritten/type written drafts. Format documents into house style and transcribe digital dictation from BigHand.