LEGOLAND CA Day Security Guard PT at LEGOLAND Parks

Carlsbad, California, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Access Control, Patrolling, Incident Reporting, Surveillance, CCTV Operation, Guest Screening, De-escalation, CPR, First Aid, AED Use, Communication Skills, Reasoning Skills, Interpersonal Skills, Radio Operation, Driving

Industry

Travel Arrangements

Description

What you'll bring to the team Scope of Job: Maintain a safe and secure environment for guests and MCs, (Model Citizens/Employees), whilst also observing all Safety and Security procedures. Key Objectives: Provide a high level of customer service to all MCs and guests while providing them a secure environment. Will complete injury/incident reports and ensure safety and security compliance throughout the Resort. Essential Functions: 1. Operations Maintains access control Patrols Park, Hotel, Sea Life Aquarium and all employee areas Writes detailed and accurate incident/injury reports Responds to calls for service including but not limited to: Disturbances Lost children Intoxicated/disorderly persons Lost/stolen items Theft Vandalism On-property traffic collisions Medical incidents (alongside Park Health Services team) Fire/panic alarms Money escorts Key assists Suspicious person reports Operates Park Dispatch Center (utilizing CAD operating system) Surveillance of Resort utilizing CCTV system Guest screening at park entrances (bag checks) Employee/vendor exit screening 2. Financial Will work alongside Profit Protection team to investigate and document instances of theft, ticket scalping, or related issues Provide surveillance (both in uniform and in plain clothes 3. People Provide excellent service and customer/guest relations to all MCs and Park guests Respond to guest disturbances and deescalate situations. If unable to deescalate, activate CPD. 4. Health & Safety: Will provide CPR, basic First Aid, & AED use to guests and MC’s when necessary Record “Near Miss” incidents and enter into reporting system Assist with Facility Inspections and Safety Audits Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe working procedures for all work activities that they undertake and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, they must ensure that they are reported to their line manager and must cooperate with any investigation as appropriate. Qualifications & Experience Excellent communication skills, reasoning and interpersonal skills are required in this job. Excellent phone, radio and person to person communication skills are essential to this position. Prior theme park experience is helpful. The ability to remain calm under pressure and in high stress situations is required. Must be at least 18 years of age Must have a valid Driver’s License with a safe driving record Must be willing to work flexible hours including evenings, weekends, holidays and graveyard to support park operations Must have current CA Guard Card or the ability to obtain one before starting Must have a valid CPR/First Aid/AED certification or the ability to obtain one before starting Physical Requirements: Sitting - Occasionally (1 - 33%) Standing - Constantly (67 - 100%) Walking - Constantly (67 - 100%) Lifts & Carries - 35 - 50 pounds, Frequency - Occasionally (1 - 33%) Lifts Overhead - 25 - 34 pounds, Frequency - Occasionally (1 - 33%) Twisting - Occasionally (1 - 33%) Bending - Occasionally (1 - 33%) Squatting/Kneeling/Crawling/Climbing - Occasionally (1 - 33%) Pulling - 35 - 50 pounds, Frequency - Occasionally (1 - 33%) Wrist Deviation (Side to Side) - Frequently (34 - 66%) Hand/Wrist Repetitions (Up and Down) - Frequently (34 - 66%) Reaching - Frequently (34 - 66%) Grasping - Simple: > 50 pounds Manual Dexterity/Strength - Gross motor, moderate - heavy strength Manual Dexterity/Strength - Fine motor, moderate - heavy strength Pushing - 35 - 50 pounds, Frequency - Occasionally (1 - 33%) Visual Requirements: Close eye work (small figures) Color discrimination Minimal color discrimination - Not applicable Normal color discrimination Other: Depth perception, distance vision, ability to focus Hearing Requirements: Hearing Requirements - Special requirements, able to consistently fulfill communication needs (alarms, phone ringing, conversation, clear acuity within 100 feet) Working Conditions: Temperature - Between 16 and 95 degrees Crawl Space/Cramped Postion - Exposed < 1 hour per day Personal Protective Equipment (e.g. Respiratory Mask, etc.) - Occasionally (1 - 33%) Driving - Frequently (34 - 66%) Noise (Loud/Repetitive, < 85 Decibels per OSHA Standard) - Occasionally (1 - 33%) (Specify any other requirements or restrictions that should be considered) The duties & physical requirements listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties & physical requirements does not exclude them from the position if the work is similar, related or a logical assignment to the position. Benefits Pay Range Compensation between USD $19.25/Hr.-

Responsibilities

The primary responsibility is maintaining a safe and secure environment for guests and employees by enforcing security procedures, controlling access, and patrolling various resort areas. This includes responding to various calls for service, documenting incidents, and providing customer service.