Leisure Assistant at Live Borders
Kelso TD5 7JP, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

28 Sep, 25

Salary

13.44

Posted On

20 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service

Industry

Other Industry

Description

RECRUITMENT PACK FOR: LEISURE ASSISTANT

Hours: 37 hours per week
Location: Kelso Swimming Pool
Closing Date: Friday 29th August 2025
Job Ref No: 0838
Salary: Grade 2 £13.07 - £13.44
(£25,215.74 - £25,929.57)

This pack includes details about our organisation to assist you with your application:

  • Introduction to Live Borders
  • Our Strategic Vision
  • Our Values
  • Job Description and Person Specification
  • Conditions of Employment

More information can be found on our website www.liveborders.org.uk
If you would like to apply for this post, you will find an Application Form & Guidance along with an Equal Opportunities Monitoring Form on our website at www.liveborders.org.uk/get-involved/jobs/. Please complete both and return to recruitment@liveborders.org.uk
The selection process can include different forms of assessment along with a formal interview. You will be advised of this if your application is successful.
If you have a disability and need assistance in completing your application form, please contact our People team recruitment@liveborders.org.uk to discuss your needs or request a call back.
We look forward to receiving your completed application.

JOB DESCRIPTION

Post Title: Leisure Assistant (Wetside)
Directorate: Live Borders – Commercial Services
Reporting to: Duty Manager

SUMMARY OF CONDITIONS OF SERVICE

Location: Galashiels Swimming Pool (colleagues may be required to work at any
Live Borders site during their career with us).
Hours of Work: 37 hours per week worked as agreed with line manager
Payment Method: P aid monthly on the last banking day of each month.
Annual Leave: Up to 2 years’ service = 30 days (pro-rata for part time)
Increases by an extra day after completion of two years’ service by commencement of the leave year. An additional day accrued for each completed year of service up to max of 5 additional days.
Public Holidays: 4 designated public holidays per year (pro-rata for part time)
Notice Period: 4 weeks, as detailed in any offer of employment
Pension:
Option to join Group Personal Pension; employee contribution from 5% with the option to join the Local
Government Pension Scheme after 5 years’ service.
Equal Opportunities:
Live Borders is an Equal Opportunities Employer and considers applicants on their suitability for the post regardless of sex, race, religion, disability or sexual orientation.
Sickness Allowance: E mployees with less than 6 months’ service get Statutory
Sick Pay (SSP) only. Occupational Sick Pay is available to employees with more than 6 months’ service (when the sickness commences) and starts from 5 weeks’ full pay/ 5 weeks half pay and increases to a maximum of 26 weeks’ full pay/ 26 weeks half pay after 5 years’ service.
Presentation: Live Borders has strict standards of presentation; which staff are required to comply with. Uniforms are provided for the majority of posts where provided these must be kept clean and well presented. Where a uniform is not provided appropriate business dress is expected.
Other Benefits: Free access to all our sports facilities
Cycle To Work Scheme
Access to ASVA
Healthy Extras – includes retail discounts and access to health and wellbeing services
Please note that this is a summary of Live Borders conditions of service. If you are successful at interview and are offered employment, the specific conditions that apply to you will be detailed in your contract.

Responsibilities

JOB PURPOSE:

Take an active role in the day to day operation of the Leisure Centre, working as part of a team to ensure the ongoing successful delivery of services to the public.

RESPONSIBILITIES:

  1. To take an active role in the day to day operation of the centre to ensure the ongoing successful delivery of service to the public.
  2. Live Borders provide regular monthly training for all NPLQ qualified lifeguards. All lifeguards must attend at least 2 hours of training per month.
  3. Implement all-statutory regulations and Trust guidelines to provide a safe environment for customers and staff.
  4. Occasionally act as a Duty Keyholder with responsibility for the control and supervision of the facilities provided and all users of these facilities in regard to their day to day safety and behaviour.
  5. Carry out requirements of Normal Operating Procedures and Emergency Action Plans
  6. Facilitate, carry out Teaching/ Instruction/ Coaching to the public assuming responsibility for class Health and Safety.
  7. Responsibility for Health and Safety in accordance with Trust Policy
  8. Assist in the delivery of the ongoing centre programme plus development of new activities and events to the programme.
  9. Take a key role in the delivery of the gymnasium facility (if applicable)
  10. Actively participate in internal/external cleaning and maintenance/repair work as required. Advise centre management of suggested improvements to enhance the quality of facility provision.
  11. Assist in the “Setting Up”, “Management” and “Take Down” of programmed activities and events.
  12. Ensure that all users receive excellent service from all staff at all times
  13. Promote services within the community
  14. Ensure the Trusts Financial Guidelines are adhered to
  15. Assist the facility management in maintaining budgetary control of the facilities ensuring quick and effective action is undertaken when required.
  16. Ensure compliance with workplace guidelines and procedures.
  17. Ensure that personal standards of fitness and competence are maintained as appropriate to the duties required of a Leisure Assistant.
  18. Encourage and promote the utilisation of the centre consistent with Trust Policy and guidelines interacting with customers with care and consideration.
  19. Act as a representative of the Trust in liaison with and handling customers both formally and informally
  20. Build and maintain good working relationships with colleagues within the organisation
  21. Ensure that services are delivered with a customer focused ethos
  22. Comply with, and ensure compliance with, all Live Borders policies and procedures
  23. Ensure services meet Health and Safety standards established by Live Borders
  24. As an employee, you must take reasonable care for the health and safety of yourself, other employees and anyone else who may be affected by your work activities carried out. Employees shall work in accordance with policies, procedures, information, instructions and / or training received.
    This job description is indicative of the nature and level of responsibility associated with the job. It is not exhaustive and there may be a requirement to undertake such other duties as may be required to meet the needs of the Service or Live Borders
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