• Casual
• Generous employee benefits & discounts on RACV products & 10 resorts
• Join a large trusted Australian brand & VIC’s largest member-based organisation

In this role, you will build positive relationships and interact with guests daily in a respectful, polite and friendly manner, enforcing the pool rules and ensure the facilities are being used safely. Your key responsibilities include:

• Providing a high standard of customer service to our guests
• Supervising guest facilities, interacting, communicating, guiding and setting boundaries and expectations, to ensure the pool rules are followed and a safe environment is maintained
• Monitoring & Responding to Aquatic Facilities – pool & water park
• Actively maintaining a clean aquatic environment
• Ensuring a safe workplace is maintained adhering to policies and procedures
• Completing daily checklists & report issues
• Identify maintenance issues, improvements, safety issues and risks
• Assist the food & beverage team to manage pool side or outlet services
• Assist the front office team with concierge/porter or reception duties, as required