POSITION SUMMARY:

To ensure that customers have the best possible experience. This is to be achieved by assisting Manager in all aspects of managing the facility. In the managers absence t is a requirement to be fully responsible for all aspects of management and to be responsible for the efficient day-to-day control of all the Centre’s activities ranging from HR to marketing. Duties include managing staff recruitment and training, dealing with fitness provision and ensuring that health and safety standards are met. While dealing with all kinds of issues form recruitment, right across to the profit and loss accountability of the Centre, customer service and health and safety are

Experience:

• Supervisory: 2 years (preferred

Whilst it is recognised that the position is an assistant manager’s post, it is important that all below points are understood and assistance with management of same is applied. This will entail some aspects being your responsibility to action;
· Assisting Manger in providing leadership across all aspects of the Centre. Needs to be visibly leading from the front.
· Ensuring compliance with ALL health, safety and legal requirements. Within this area of responsibility, it is essential that you do not delegate any key tasks to this regard. It is crucial that all records are kept up to date with this regard.
· Managing Cleaning SOP’s & driving compliance. This area must be kept as a priority. Ensure that all staff members are made responsible.
· Assisting in managing the clubs financial aspects. This entails reviewing files and ensuring that all club users are fully paid up members, legitimate hotel guests or have paid agreed day fee. Allied to this would be ensuring that all retail items are priced correctly and charged accordingly. All Class revenue is properly recorded and reviewed to ensure profitability.
· Assistance in managing clubs membership base. This entails ensuring that fees and records are accurate and paid up. Ultilise our membership software to assist in managing this area.
· Assistance in training and development of team members. It is crucial that we have ‘right fit’ team members.
· Advertising and marketing activities.
· Maintaining of materials and equipment. Ensure that all relevant machinery and fittings are fit for purpose and maintain a monthly check on this.
· Organising of classes, competitions and events at relevant times.
· Physical areas of responsibility are; Leisure Changing rooms, relevant plant rooms, Gym, Aerobics studio, Pool Deck and leisure lobby’s.
· Adhere to and continuously revise SoP Manuals for each area such as Health and Safety, Cleaning, occasional tasks. .
· Assist in training and motivation of relevant staff, including assisting with the induction of any new staff.
· Ensure all cash/credit payments are correctly checked before acceptance, and that tight control, and security of payments is kept.
· To ensure sufficient stock of all relevant items to ensure efficient service such as shoe coves, fobs, swim hats, etc.
· Attend weekly operations meeting where required (This is on a Friday at 11am at time of writing, this may change due to business demands). Contribute to monthly Leisure team meeting.
· To display Initiative and drive for the Leisure department to include; increasing sales, minimizing costs, improving service and product quality. Suggest & co-ordinate planned promotions as appropriate, demonstrate ability to drive profitability.
· Assist in preparing and review of rosters in line with business requirements. Always bear in mind optimum cover versus minimum staffing levels to reduce staffing costs.
· Ensure all staff are smartly dressed and correctly attired in accordance with company standards. Have an agreed uniform.
· Ensure that all elements of guest awareness and care, and practices of personalizing service, are carried out at all times.
· React to complaints effectively and positively whilst ensuring necessary action is taken to prevent reoccurrence. All complaints, comments and compliments to be reported to the General Manager along with results of any action taken.
· Report any defects, damage, theft, breakages or hazards, so ensuring equipment is functioning and well maintained.
· Secure the company’s stock and property, and ensure all keys are included in the hotel key system.
· Assist with the production of a detailed maintenance and cleaning schedule allocating specific duties, and ensure all work surfaces, shelves, floors, walls sinks, cupboards etc are cleaned to a high standard.
· Adhere to all regulations in respect of health and safety, hygiene, guest safety, fire regulations, emergency procedures, byelaws etc.
· To comply with any reasonable request by Management.
Job Types: Full-time, Permanent
Pay: From €32,000.00 per year

Benefits:

• Company events
• Employee discount
• Food allowance
• Gym membership
• On-site parking
• Wellness program

Schedule:

• 8 hour shift
• Weekend availability

Experience:

• Supervisory: 2 years (preferred)

Work Location: In perso