Leisure Club Supervisor at Accor

Rochdale, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

09 Oct, 26

Salary

0.0

Posted On

11 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Hospitality Management, Guest Services, Communication, Problem Solving, Leisure Programming, Staff Training, Inventory Management, Pool Management, Club Membership Management

Industry

Hospitality

Description

Company Description The 4-star Mercure Manchester Norton Grange Hotel and Spa is set in tranquil countryside and its own landscaped grounds. Situated 8 miles from the city centre, this Manchester hotel has 81 contemporary guest rooms, each with wireless internet and satellite TV. The dining options include the elegant Grange Restaurant, or the newly Refurbished Pickwick Bar and Restaurant. The hotel has a spa facility, with an indoor heated pool, fitness room and massage treatments. The function rooms welcome up to 200 guests. Job Description Overview The Leisure Supervisor plays a pivotal role in overseeing and enhancing the leisure services offered within our establishment. This position is responsible for creating a welcoming environment that promotes guest satisfaction and engagement. The Leisure Supervisor will assist a team dedicated to providing exceptional hospitality experiences, ensuring that all guests enjoy their time with us to the fullest. Duties Develop and implement leisure strategies that cater to the interests of our guests. Oversee the daily operations of leisure facilities, ensuring they are well-maintained and fully operational day to day. Supervise and train staff in guest services and standards. Maintain inventory of leisure equipment and supplies. Assist the Leisure club manager with all tasks relating to club memberships. Assist with the safe and effective management of pools on site. Skills Proven skills with the ability to lead a diverse team effectively. Strong background in hospitality, demonstrating an understanding of guest services and expectations. Excellent communication skills, both verbal and written, to engage with guests and staff alike. Ability to problem-solve quickly and efficiently in a fast-paced environment. A passion for leisure activities and a commitment to enhancing guest experiences through innovative programming. Job Types: Full-time, Permanent Benefits: Company pension Free parking Gym membership On-site gym On-site parking Work Location: In person Qualifications Level 3 Pool plant operation certificate (Desirable) Level 2 Gym Instructor certificate (Desirable) Job-Category: Wellness & Recreation Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

Oversee daily operations of leisure facilities and implement strategies to enhance guest satisfaction. Supervise and train staff while assisting the Leisure Club Manager with memberships and pool safety.