Leisure Sales Agent レジャー・セールスエージェント -InterContinental Sapporo at IHG Career

Sapporo, Ishikari Subprefecture, Japan -

Full Time

Start Date

Immediate

Expiry Date

01 Jul, 26

Salary

0.0

Posted On

02 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer service, Communication, Fitness industry knowledge, CRM systems, Microsoft Office, POS software, Time management, Multitasking, Problem-solving, Relationship building, Japanese language proficiency, English language proficiency, Hospitality, Event coordination

Industry

Hospitality

Description

Leisure Sales Agent Location: InterContinental Sapporo （日本語文は下記） About Us InterContinental Sapporo brings world-class luxury to Hokkaido with exceptional facilities and a commitment to unforgettable guest experiences. Our wellness and fitness facilities are no exception. As we grow our leisure offerings, we are looking for a motivated and customer-focused Leisure Sales Agent to drive gym membership sales and promote a healthy lifestyle to our guests and local community. Your Day-to-Day As a Leisure Sales Agent, you will be the first point of contact for prospective and existing fitness members. Your focus will be on promoting our gym memberships, providing exceptional service, and supporting the leisure team to ensure our wellness facilities operate smoothly. Key responsibilities include: Sales and Promotion Actively promote gym memberships to hotel guests, walk-in clients, and local residents. Conduct gym tours and explain membership benefits, pricing, and services. Meet or exceed monthly membership sales targets through outbound calls, emails, and in-person interactions. Collaborate with the marketing team on promotional campaigns and events. Customer Service and Relationship Building Greet and assist all leisure club visitors in a warm and professional manner. Maintain strong relationships with members, ensuring a personalized and positive experience. Address member inquiries, feedback, and concerns with efficiency and care. Administrative Support Process membership applications, renewals, and cancellations accurately. Maintain membership records and update databases as needed. Track sales data and prepare regular reports on membership performance. Operational Coordination Coordinate with the fitness and spa teams to ensure seamless guest experiences. Support the daily upkeep and presentation of the leisure reception area. Assist with event planning and coordination related to health and wellness initiatives. What We Need From You Sales and Communication Skills Confident, persuasive communicator with a passion for health and wellness. Ability to build rapport quickly and tailor communication to different customers. Technical Skills Comfortable using CRM systems and Microsoft Office applications. Experience with membership or POS software is a plus. Organizational and Problem-Solving Skills Detail-oriented with excellent time management and multitasking abilities. Capable of handling guest concerns and objections professionally and constructively. Language Skills Fluent in Japanese with conversational to business-level English preferred. Ability to communicate clearly and confidently with both local and international guests. Experience Previous experience in sales, customer service, or hospitality is highly desirable. A background in fitness, wellness, or leisure club operations is a strong advantage. What We Offer Attractive Compensation and Benefits Competitive salary with performance incentives. Access to IHG’s global hotel discounts and local wellness perks. Career Development Ongoing training and growth opportunities within a global luxury brand. A chance to build a career in sales or hospitality with a reputable international company. Supportive Team Culture Work in a collaborative environment where wellness and hospitality go hand-in-hand. Join a passionate team dedicated to exceptional service and healthy living. If you’re enthusiastic about fitness, sales, and delivering memorable guest experiences, we’d love to welcome you to the InterContinental Sapporo team. Help us inspire our guests and community to live well—every day. What You Can Expect From Us We provide our team members with everything they need to succeed, including: Competitive salary and benefits. Full uniform provided. Employee discounts at IHG hotels worldwide. Access to top-tier training programs. A workplace culture that values diversity and inclusion. Support through the myWellbeing program, focusing on health, lifestyle, and workplace wellbeing. Join Us! If you’re passionate about delivering exceptional guest service and meet the qualifications outlined, we encourage you to apply! We look forward to welcoming you to our team. Click the "Apply" button now and start your journey with us. レジャー・セールス・エージェント勤務地：インターコンチネンタル札幌会社概要インターコンチネンタル札幌は、北海道・札幌の中心で世界水準のラグジュアリー体験を提供しています。中でもフィットネス＆ウェルネス施設は、ゲストや地域の皆様に健康的で上質なライフスタイルを提案する場として重要な役割を担っています。現在、私たちはジム会員の販売を通じてウェルネスサービスの拡大を担っていただける、情熱的でホスピタリティ精神あふれるレジャーセールスエージェントを募集しています。仕事内容ジム会員の新規獲得・既存会員との関係構築をメインに、レジャー施設のスムーズな運営をサポートしていただきます。セールス・プロモーションホテル宿泊者、外来のお客様、地元住民向けにジム会員を積極的にご案内館内ツアーの実施、料金やサービス内容の説明電話・メール・対面での営業活動を通じ、月間目標の達成を目指すマーケティングチームと連携し、キャンペーンやイベントを企画・実施カスタマーサービス・会員サポートレジャー施設に来館されるお客様を温かく丁寧にお迎え会員様との信頼関係を築き、満足度の高いサービスを提供ご意見・ご要望に迅速かつ丁寧に対応事務業務会員登録・更新・解約の手続きとデータ管理セールスに関するデータの入力・管理、定期的なレポート作成会員情報の正確な記録・更新運営・チーム連携フィットネス・スパチームと連携し、スムーズなオペレーションを実現受付エリアの整理整頓・美観維持ウェルネス関連イベントの準備・当日サポート求める人材セールス力・コミュニケーション力お客様との信頼関係構築が得意で、販売に自信がある方健康・フィットネス分野に興味・情熱がある方 PC・業務スキル Microsoft Officeの基本操作ができる方顧客管理システム（CRM）やPOSソフトの使用経験がある方歓迎問題解決・マルチタスク対応力正確な事務処理と、複数業務の同時進行ができる方柔軟で前向きに課題に取り組める方語学力日本語：ビジネスレベル必須英語：日常会話レベル以上のコミュニケーション力がある方歓迎（外国人ゲスト対応のため）経験販売・営業・接客業務の経験（1年以上）フィットネス・ウェルネス施設での勤務経験がある方は尚歓迎待遇・福利厚生給与・各種手当インセンティブ制度あり IHGグループホテルでの社員割引・福利厚生ありキャリア開発トレーニング・研修制度あり国内外でのキャリアステップの機会あり職場環境チームワークを大切にする明るく前向きな職場健康的なライフスタイルをサポートする環境ゲストや地域の皆様の健康を支えるお仕事に興味がある方、ジム会員のセールスに挑戦したい方、そしてインターコンチネンタルブランドの一員としてキャリアを築きたい方のご応募をお待ちしています。私たちが提供するもの競争力のある給与と福利厚生。フルユニフォームの支給。 IHGグループ内での社員割引。業界トップクラスの研修プログラムへのアクセス。多様性とインクルージョンを重視した職場文化。 myWellbeingプログラムを通じた健康、ライフスタイル、職場でのウェルビーイングをサポート。私たちと一緒に働きませんか？お客様に優れたサービスを提供し、求められる資格を満たしている方は、ぜひご応募ください！私たちはあなたをチームの一員として迎え入れることを楽しみにしています。今すぐ「応募」ボタンをクリックして、私たちと一緒に新しい旅を始めましょう！ Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Responsibilities

The Leisure Sales Agent is responsible for promoting gym memberships to hotel guests and the local community while maintaining high standards of customer service. They will also handle administrative tasks, manage membership records, and coordinate with the fitness and spa teams to ensure smooth operations.