Lending Senior Fraud Specialist at SoFi

, , United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lending Fraud Review Experience, Pre and Post-Fund Lending Processes, Lending Products Knowledge, SoFi Products Knowledge, Communication Skills, Detail-Oriented, Time Management, Organizational Skills, Adaptability, Google Workspace Proficiency, Bank Operations Understanding, Critical Thinking, Problem-Solving Skills, Accountability, Team Collaboration, Research Skills

Industry

Financial Services

Description

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are seeking a Lending Senior Fraud Specialist to join our Fraud Operations team. Our candidate will be responsible to conduct thorough fraud investigations on SoFi Products. What you’ll do: Provide internal support for less complex fraud and disputes-related tasks to enhance production and manage work volumes, escalating cases for further review as needed. Serve as a liaison between Prevention and Detection and Fraud Investigations. Will support Prevention and Detection when necessary to ensure SLA is met across multiple product lines Execute thorough investigations to confirm fraud and define appropriate next steps. Research and gather information, engaging with members, third parties, and/or financial institutions as necessary to clarify applicant statements. Safeguard the institution against fraud-related financial losses. Ensure strict compliance with departmental standards and established processes. Contribute to a culture of accountability, collaboration, agility, innovation, and excellence. What you’ll need: 2-3+ of relevant lending fraud review experience is required Knowledge of multiple pre and post-fund lending work processes: UTVI approvals, SLA follow ups, Waivers, Fraud Packet, Write - offs, Agency and Regulator Complaints and requests from business partners Knowledge of multiple lending products is preferred: Personal Loan, Student Loan Refi, In-School Loan, Personal Line of Credit, Mortgage and Credit Card In-depth knowledge of SoFi products and operational processes. Demonstrated ability to establish strong peer relationships and communicate effectively with leadership, and external partners. Strong, detail-oriented written communication skills. Excellent time management, and organizational skills. Demonstrated ability to adapt quickly to a fast-paced environment. Proficiency in Google Workspace applications (Sheets, Docs, Slides, etc.). Comprehensive understanding of bank operations, industry trends, best practices, and relevant federal and state banking regulations. Strong knowledge of Standard Operational Procedures and a process-oriented approach. Exceptional critical thinking and problem-solving skills to make independent, well-supported judgmental decisions based on research. High degree of responsibility, ownership, and accountability for work outcomes. Thrive in a dynamic, and team-focused work environment. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Responsibilities

The Lending Senior Fraud Specialist will conduct thorough fraud investigations on SoFi products and provide internal support for less complex fraud and disputes-related tasks. They will also serve as a liaison between Prevention and Detection and Fraud Investigations, ensuring compliance and safeguarding the institution against fraud-related losses.