Lending Specialist (AU Mortgage Broking) - Remote at Manila Recruitment

, , Philippines -

Full Time

Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

0.0

Posted On

06 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lending Support, Mortgage Operations, Client Documentation, Application Progress, Regulatory Compliance, CRM Systems, Communication Skills, Problem-Solving, Attention to Detail, Team Collaboration, Credit Submissions, Stakeholder Management, Analytical Skills, Time Management, Service Excellence, Mortgage Credit Policies

Industry

Staffing and Recruiting

Description

Company Profile Our client was established in 2008 to help Aussies navigate the complex, highly competitive and constantly changing mortgage landscape. They helped more than 15000 customers find the right home loan! Their services go beyond home loans, we are here to service your car loan and asset needs, as well as commercial and business lending. This is a great opportunity for a Lending Specialist to join a reputable and growing company that champions continuous learning, career development, and outstanding client outcomes. Job Overview The Lending Specialist plays a critical role in supporting high-volume Mortgage Brokers to deliver seamless, accurate, and timely outcomes for clients. This role ensures loan applications progress efficiently from submission through to formal approval, by coordinating documentation, managing lender requirements, and resolving outstanding information requests. Duties and Responsibilities roker & Client Support Prepare and package credit submissions in line with lender policy and aggregator requirements. Ensure accurate collection and verification of client documentation (income, assets, liabilities, living expenses). Liaise with brokers, clients, and lenders to progress applications through to formal approval. Monitor application progress daily, ensuring files remain on track. Address lender “missing information” requests promptly to avoid delays. Provide clear and timely updates to brokers and clients on application progress. Operational Excellence Prioritise workloads to support brokers managing high volumes of applications simultaneously. Ensure all applications comply with responsible lending, regulatory, and compliance obligations. Maintain meticulous records in the CRM/aggregator system (BrokerEngine, ApplyOnline). Collaborate with settlement officers and post-approval teams to ensure smooth transitions to settlement. Stakeholder Management Build strong working relationships with brokers, lender BDMs, credit assessors, and internal support teams. Proactively resolve issues and escalate complex matters where required. Contribute to a culture of teamwork, collaboration, and continuous improvement. Strong understanding of Australian mortgage credit policies and responsible lending requirements. Demonstrated experience supporting Mortgage Brokers or Credit Analysts in high-volume environments. Exceptional attention to detail with strong analytical and problem-solving skills. High level of written and verbal communication skills. Ability to manage competing priorities under pressure while maintaining accuracy and compliance. Client-first mindset with commitment to service excellence. Proficiency in loan application platforms (ApplyOnline, BrokerEngine, Mercury, Podium, etc.) and CRM systems. Qualifications & Experience Minimum 2–3 years’ experience in lending support, credit, or mortgage operations within the Australian market. Strong knowledge of end-to-end residential mortgage processes. Familiarity with aggregator and lender systems. Job Type: Direct Employment Employment Type: Full-time Location: Remote Work Schedule: Monday to Friday 5:30 am to 2:00 pm Philippine Time (8:30 am to 5:00 pm Melbourne time) Industry: Mortgage Broking Services

Responsibilities

The Lending Specialist supports high-volume Mortgage Brokers by ensuring loan applications progress efficiently from submission to formal approval. This includes coordinating documentation, managing lender requirements, and resolving outstanding information requests.