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Lenox Hotel - Security - Full Time at SOBRAL Restaurant Lennox Hotel

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Sep, 26

Salary

27.0

Posted On

26 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, De-escalation, Guest Relations, Occupancy Management, Security Patrolling, ID Verification, Public Interaction, Physical Stamina

Industry

Hospitality

Description

The Lenox Hotel Security Agent, full-time, nights & overnights A warm smile says welcome home. Since 1900, The Lenox has been a beloved Back Bay landmark—an independent hotel known for its character, creativity, and genuine hospitality. We empower our team to surprise and delight guests in thoughtful, memorable ways. For many travelers, The Lenox becomes their home in Boston, and our team is at the heart of that experience. We’re seeking a full-time, Security Agent to join the team. Our security team work as ambassadors to the hotel, creating a welcoming, safe environment. Candidates with availability to work from 11pm-7am on Friday & Saturday, and then 630pm-230am three other nights are encouraged to apply. Key Responsibilities * Provide a warm greeting to all who enter our lobby and restaurants. * Assist with questions on hotel amenities, including our three restaurants. * Ensure the interior and exterior of the building is secure. Perform periodic tours * Deescalate any security issues that may arise in a safe, respectful manner. * Assist restaurant security with occupancy management and checking IDs. * Deliver items to guest rooms, including room service orders during the overnight * Assist with valet requests * Report any security matters timely and accurately. Requirements: * Excellent verbal communication skills in English. Multilingual a plus * A guest-focused mindset and comfort interacting with the public * Ability to work overnight hours, specifically Fridays and Saturdays * Prior security experience, specifically in a hotel is preferred * Ability to lift 50lbs. Ability to stand for up to 6 hours at a time. * Must have a valid driver’s license Benefits * Salary range: $26-27 hourly * Affordable medical, dental, long & short-term disability * 401k plan with generous match * Free meals * Discounted parking available

Responsibilities

The Security Agent serves as a hotel ambassador, ensuring the safety and security of the building through periodic tours and guest greetings. Responsibilities include de-escalating issues, managing restaurant occupancy, and assisting with guest deliveries and valet requests.