LensCrafters - Assistant Manager at Luxottica North Europe Limited

, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Sep, 26

Salary

31.77

Posted On

07 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail Management, KPI Tracking, Team Leadership, Sales Strategy, Customer Service, Visual Merchandising, Problem Solving, Communication, Basic Math, Cash Handling, Staff Development, Operational Compliance

Industry

Manufacturing

Description

Requisition ID: 931710 Store #: 001091 LensCrafters Position: Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is bringing its optical retail experience to Macy’s department stores in the U.S. Macy’s and Luxottica, a world leader in eyecare, have a successful history together. Our relationship is built around a shared mission of providing customers with the highest quality products, a passion for style and a broad brand portfolio able to meet diverse consumer choices. At LensCrafters, we feel the world deserves a thoughtful and caring partner who understands that true vision care is a synergy of trusted eye care and exceptional eyewear. LensCrafters reinforces Macy’s commitment to the health and wellness of its customers. Eye health is critical to everyone’s personal well-being, and easy in-store access to LensCrafters optometrists, personalized service and fashionable product assortment dovetail well with Macy’s strengths. If you share our love for the customers we serve, the sense of sight, and the work we do, this is the place for you to build a rewarding practice.GENERAL FUNCTIONThe Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics. MAJOR DUTIES & RESPONSIBILITIES • Delivers quality & improvement to exceed all key performance indicators (KPIs):o Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives• Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors• Supports store business plans to maximize sales & profit• Partner with store manager to lead & develop team• Delivers clear, constructive, timely feedback & partners with Store Manager on development• Executes visual directives & maintains store appearance• Maintains positive working relationship with doctors• Promotes team compliance to all policies• Performs administrative duties• Works a flexible schedule, including nights & weekends BASIC QUALIFICATIONS • High School graduate or equivalent• 1+ year(s) management/supervisory experience with direct reports• Knowledge of retail operations, processes & policies• Strong basic math skills • Familiarity with cash register, computers & calculators• Must have a strong command of the English language for all written correspondence & oral communication• Strong communicator & listener• Demonstrated high-level of selling skills• Proven ability to problem solve PREFERRED QUALIFICATIONS • College degree or equivalent• Previous experience in leadership position within retail & customer service industry• Knowledge of basic optics• Knowledge of current store merchandise• State licensure (if applicable) &/or ABO Certification in non-licensed states• Brand Final Inspector Certification• Brand Quality, Fitting & Adjusting ProgramPay Range: - 31.77 This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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Responsibilities

The Assistant Manager supports the Store Manager in leading the team and managing daily retail operations to meet key performance indicators. They are responsible for driving sales, maintaining store appearance, and ensuring high-quality vision care services for customers.