LensCrafters - Licensed Optician at Luxottica North Europe Limited

South Burlington, Vermont, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

34.14

Posted On

11 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Optical Dispensing, Customer Service, Prescription Fitting, Measurement Taking, POS Systems, Tablet Proficiency, Basic Math, Fashion Trends Awareness, Time Management, Multi-tasking, Inventory Management, Communication, Listening, Team Building, Problem Solving, Retail Sales

Industry

Manufacturing

Description

Requisition ID: 931755 Store #: 000487 LensCrafters Position: Part-Time Total Rewards: Benefits/Incentive Information LensCrafters is bringing its optical retail experience to Macy’s department stores in the U.S. Macy’s and Luxottica, a world leader in eyecare, have a successful history together. Our relationship is built around a shared mission of providing customers with the highest quality products, a passion for style and a broad brand portfolio able to meet diverse consumer choices. At LensCrafters, we feel the world deserves a thoughtful and caring partner who understands that true vision care is a synergy of trusted eye care and exceptional eyewear. LensCrafters reinforces Macy’s commitment to the health and wellness of its customers. Eye health is critical to everyone’s personal well-being, and easy in-store access to LensCrafters optometrists, personalized service and fashionable product assortment dovetail well with Macy’s strengths. If you share our love for the customers we serve, the sense of sight, and the work we do, this is the place for you to build a rewarding practice.The Licensed Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers’ expectations. MAJOR DUTIES & RESPONSIBILITIES • Welcome all customers, set expectations with customers• Custom fit glasses & precisely place prescription in lenses• Acts as a leader in optical acumen• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs• Assists team with complex product needs & prescriptions• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven• Ability to multi-task, prioritize & manage time with competing priorities• Strive to achieve exceptional results on Brand KPIs & competencies• Take pride in store appearance, help to keep store clean, attractive & organized• Inform management of safety opportunities; demonstrates safe work practices• Resourceful, self-motivated with a desire for continual learning, improvement & results• Adhere to company policies & procedure, including discounts, promotions & inventory management BASIC QUALIFICATIONS • High School graduate or equivalent• State Licensure • Optical dispensing experience • Strong customer service skills: communicator, listener & team builder• Knowledge of current store merchandise• Strong basic math skills• Awareness of current fashion trends• Selling skills – ability to use & carry an iPAD/tablet• Familiarity with POS, computers & calculators• Embrace new technology & change PREFERRED QUALIFICATIONS • Previous customer service & retail experience Pay Range: 21.89 - 34.14 This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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Responsibilities

The Licensed Optician provides high-quality eyewear and vision care services to customers within a retail setting. Key duties include custom fitting glasses, recording precise measurements, and ensuring all finished eyewear meets brand standards.