Castlebrae is an award-winning property company based in Bathgate, offering high quality properties for sale and to rent in and around West Lothian. To enhance our customer service, we are looking to recruit a highly efficient and enthusiastic professional to add to our super friendly team.
We are looking to recruit an enthusiastic Maintenance Co -Ordinator ( full time) to work in a fast-paced office. Reporting to the Maintenance Manager the overall purpose of this role is to manage the day-to-day property administration.
You will ensure that properties are maintained effectively, build relations with tenants and landlords and portray a positive professional image of the company in your activities. Applicants should be proficient multitaskers, organized and have strong people skills.
Ideally you will have experience working within Residential Letting / Property Management and have a good over-all understanding of the maintenance side of the business.

REQUIREMENTS YOU WILL NEED: -

• Experience of repairs and maintenance
• Basic knowledge of Health & Safety compliance
• Strong administration and coordination skills
• Excellent customer service
• Excellent written and verbal communication
• High level of attention to detail
• Pro-active ‘can do’ approach
• Good team worker and player,
• Excellent time management, organisational and prioritisation skills
• Professional and presentable
• Reliable, flexible and friendly
• Preferably at least one year’s experience working within property lettings.

• Liaising and co-ordinating with landlords, tenants, and contractors
• Working on telephone and email maintenance request from tenants
• Manage multiple maintenance issues in parallel from initial notification through to resolution
• Log repairs on Jupix database, Arranging repair & maintenance quotes
• Preparing works orders and follow through to completion of repair
• Co-ordinating access to properties
• As required assisting with the monitoring all safety certification/checks are up to date, ensure that the landlord is aware when they are due and instruct as necessary. Monitor until safety certificate/report is received into the office and saved on to the system.
  · On call for out of hours emergency on a rotation basis