We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.
We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.
If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.
Work for Orbit. Believe in people.
Great opportunity for a customer focused individual to provide quality service to our customers at the start and end of their tenancy. You will work with internal teams to ensure prompt turnaround of homes, placing adverts, complete viewings, inspections and giving first class advice to customers.

ESSENTIAL SKILLS

• Excellent numeracy, literacy and communication skills.
• Educated to GCSE level or equivalent in England and Mathematics.
• IT literate and proficient in the use of Microsoft Office software.
• Ability to prioritise, manage own workload and to meet deadlines.
• Commitment and understanding of how to deliver excellent customer service.
• Team player and focus on team task approach to meet the needs of the customer
• Previous experience in a customer service environment.
• Ability to travel to meet the needs of the service. Own transport essential.
• Flexibility to meet deadlines where appropriate
• Undertake any other duties as may be reasonably required in line with the level of responsibility of the post in order to meet the changing needs of the organisation.
• Experience in similar role, eg lettings, tenancy management

A REWARDING EXPERIENCE THAT WORKS FOR YOU

We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.

We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.
What brings us together is a passionate belief in progress and people.
Read more about the values and purpose that drive us on our careers website.