Level 2 IT Support Engineer at MPG
Dublin, Dublin County, Ireland -
Full Time


Start Date

Immediate

Expiry Date

30 Dec, 26

Salary

55000.0

Posted On

01 Oct, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Information Technology & Services

Description

Are you a strong Level 2 IT Support Technician ready to take the next step in your career? MPG Recruitment is working with a growing Microsoft-focused MSP in Dublin to find an experienced IT professional to join their team.

What you'll be doing:

  • Handling escalated technical issues across Microsoft 365, Windows Server, Azure AD & Intune
  • Supporting Windows 10/11 desktop environments and Endpoint Manager
  • Managing onboarding/offboarding and user provisioning
  • Liaising directly with senior-level managers and stakeholders on client accounts
  • Mentoring Level 1 technicians and contributing to migrations & project deployments

What they're looking for:

  • Min. 5+ years' experience in IT support, ideally within an MSP environment
  • Strong Microsoft 365 & Windows Server knowledge (AD, DNS, DHCP, Group Policy)
  • Hands-on experience with Azure AD, Intune & endpoint management
  • Confidence communicating with senior stakeholders, this isn't just a technical role, it's a client-facing one
  • Microsoft certifications (Modern Desktop Administrator, Azure, etc.) are a strong bonus
  • A genuine desire to grow — this is a business that invests in your development

Responsibilities

Are you a strong Level 2 IT Support Technician ready to take the next step in your career? MPG Recruitment is working with a growing Microsoft-focused MSP in Dublin to find an experienced IT professional to join their team.

What you'll be doing:

  • Handling escalated technical issues across Microsoft 365, Windows Server, Azure AD & Intune
  • Supporting Windows 10/11 desktop environments and Endpoint Manager
  • Managing onboarding/offboarding and user provisioning
  • Liaising directly with senior-level managers and stakeholders on client accounts
  • Mentoring Level 1 technicians and contributing to migrations & project deployments

What they're looking for:

  • Min. 5+ years' experience in IT support, ideally within an MSP environment
  • Strong Microsoft 365 & Windows Server knowledge (AD, DNS, DHCP, Group Policy)
  • Hands-on experience with Azure AD, Intune & endpoint management
  • Confidence communicating with senior stakeholders, this isn't just a technical role, it's a client-facing one
  • Microsoft certifications (Modern Desktop Administrator, Azure, etc.) are a strong bonus
  • A genuine desire to grow — this is a business that invests in your development

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