Level 2 Video Streaming Engineer (with German) at NTT DATA

, , Romania -

Full Time

Start Date

Immediate

Expiry Date

18 Apr, 26

Salary

0.0

Posted On

18 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Troubleshooting, Video Streaming, Encoding, Delivery, Playback, Incident Management, Root Cause Analysis, Monitoring, Configuration, Technical Documentation, Communication, Customer Focus, Detail Oriented, Streaming Protocols, Video Codecs, Audio Codecs, Encoders

Industry

IT Services and IT Consulting

Description

Req ID: 353191 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Level 2 Video Streaming Engineer (with German) to join our team in Remote, Constanța (RO-CT), Romania (RO). Role Summary The Level 2 Video Streaming Engineer provides advanced operational support, troubleshooting, and optimisation of live and on-demand video streaming platforms. The role focuses on resolving complex technical issues escalated from Level 1, ensuring high availability, performance, and quality of video delivery services across enterprise, broadcast, and OTT environments. Key Roles & Responsibilities Provide Level 2 support for live and on-demand video streaming services Troubleshoot and resolve complex streaming, encoding, delivery, and playback issues Investigate and resolve incidents escalated from Level 1 support within agreed SLAs Perform root cause analysis and implement preventative and permanent fixes Monitor stream health, latency, bitrate, QoS/QoE, and service availability Support live events, broadcasts, and high-profile streaming sessions Configure and maintain streaming infrastructure, encoders, players, and CDNs Assist with onboarding new channels, customers, and streaming workflows Apply software updates, configuration changes, and patches following change processes Liaise with vendors, CDN providers, and third-party partners during incidents Maintain technical documentation, runbooks, and operational procedures Provide technical guidance and mentoring to Level 1 engineers Participate in on-call and out-of-hours support rotations Knowledge Skills & Attributes Strong troubleshooting and diagnostic skills under time-sensitive conditions Solid understanding of video streaming architectures and workflows Ability to analyse logs, metrics, and network traffic to isolate issues Calm and methodical approach during live incidents and service degradation Strong communication skills for technical and non-technical stakeholders Customer-focused mindset with attention to service quality and viewer experience Ability to manage multiple concurrent incidents and priorities Detail-oriented with strong documentation and reporting skills Willingness to learn emerging streaming technologies and standards Academic Qualifications & Certifications Bachelor’s degree or equivalent experience in: Computer Science, Information Technology, Telecommunications, Broadcast / Media Engineering Required Experience 2–4 years’ experience in video streaming, broadcast engineering, or media operations Experience supporting live streaming, VOD platforms, or OTT services Experience working in a NOC, broadcast operations, or managed services environment Hands-on experience supporting live events and time-critical broadcasts Familiarity with incident, problem, and change management processes" Technical Expertise "Streaming protocols: HLS, DASH, RTMP, SRT, WebRTC Video codecs and formats: H.264/AVC, H.265/HEVC, VP9, AV1 Audio codecs: AAC, MP3, Opus Encoders and transcoders: FFmpeg, AWS Elemental, Wowza, OBS CDN technologies and providers Kollective About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Responsibilities

The Level 2 Video Streaming Engineer provides advanced operational support and troubleshooting for live and on-demand video streaming platforms. This role focuses on resolving complex technical issues and ensuring high availability and performance of video delivery services.